Hard Goods Repair Technician

Sunday River Resort; Newry (ME); On-site; USD 22,000 - 28,000; Full time

Job summary

Sunday River Resort in Newry, ME, seeks a Hard Goods Repair Technician for the Sunday River Sports team to repair and tune skis and snowboards, perform binding calibrations, and test bindings for safety and performance.

Mounting, testing bindings, completing paperwork, and keeping the shop clean and organized are part of the role; flexibility to work weekends and holidays is required. Prior rental shop experience and hard goods repair knowledge are preferred.

Qualifications

• High school diploma or equivalent; related experience preferred.
• Previous rental shop experience and hard goods repair knowledge preferred.

Responsibilities

• Tune and repair skis and snowboards
• Perform binding calibrations, testing, and certifications
• Mounting and testing of bindings
• Complete, track, and file necessary paperwork
• Maintain cleanliness and organization of shop area
• Cross-trained in all Retail Shop positions
• Understanding our products and services, what guests need
• Must be able to multitask in a busy retail environment and be a team player
• Must be able to work a flexible schedule which includes weekends and holidays

Skills

Mechanical aptitude

Customer service

Team player

Multitasking

Education

High school diploma or equivalent

Tools

Binding calibration tools

Repair tools

Job description

Overview

The Hard Goods Repair Technician maintains the highest level of customer service and knowledge for guests and Team Members. Technicians have mechanical knowledge or the ability to learn new skills. Technicians are knowledgeable about skis and snowboards, can perform binding calibrations and will master binding certification testing to ensure the ability to mount and test Guest and Team Member bindings. Technicians will also be responsible for working with the retail team to keep workstations clean, neat and safe, and inventory is out on the floor ready to sell. Technicians work as part of the greater retail team to ensure that Sunday River Sports remains a fun, safe, and clean space to work at all times.

Responsibilities

• Tune and repair skis and snowboards
• Perform binding calibrations, testing, and certifications
• Mounting and testing of bindings
• Complete, track, and file necessary paperwork
• Maintain cleanliness and organization of shop area
• Cross-trained in all Retail Shop positions
• Understanding our products and services, what guests need and how to raise the bar to provide excellent service to guests and Team Members
• Must be able to multitask in a busy retail environment and be a team player
• Must be able to work a flexible schedule which includes weekends and holidays

Qualifications

• High school diploma or equivalent, or one to three months related experience and/or training; or equivalent combination of education and experience.
• Previous rental shop experience and hard goods repair knowledge preferred.

Compensation & Benefits

• Wage ranges from $16 to $20 per hour, depending on experience and qualifications
• Team Member Perks include Season Pass, resort discounts, and access to other Boyne Resorts amenities.
• Eligibility for affordable Team Member housing.