Harborfront Front Desk Agent | Flexible Hours & Perks

Newport Harbor Island Resort; Newport (RI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Job summary

Davidson Hospitality Group is seeking a Front Desk Agent at Newport Harbor Island Resort in Newport, RI. You will warmly greet guests, manage check-in/check-out, and provide local recommendations to create memorable stays.

The role requires strong communication and multitasking in a fast-paced environment to ensure flawless service nightly. Join a team that delivers premier hospitality experiences and offers growth opportunities, competitive benefits, and a supportive workplace culture in one of

Qualifications

• High school diploma or equivalent.
• Prior cash handling experience.
• Excellent communication skills required.
• Strong computer skills expected.
• Flexible availability including weekends/holidays.
• Customer service experience preferred.
• Ability to multitask in a fast-paced environment.
• Knowledge of hotel or resort operations is a plus.

Responsibilities

• Greet and welcome guests with a warm attitude.
• Handle check-in/check-out procedures accurately.
• Provide information about facilities, services, and local attractions.
• Respond to guest inquiries and resolve issues promptly.
• Process guest payments and maintain records.
• Coordinate with departments to fulfill guest requests.
• Maintain cleanliness and organization of the front desk area.
• Assist in reservations and answer phone calls.

Skills

Exceptional communication skills

Very good computer skills

Prior cash handling experience

Ability to multitask in fast-paced env

Experience in customer service

Strong problem-solving skills

Flexibility with hours including...

Knowledge of hotel operations

Education

High school diploma or equivalent

Job description

Davidson Hospitality Group is seeking a Front Desk Agent at Newport Harbor Island Resort in Newport, RI. You will warmly greet guests, manage check-in/check-out, and provide local recommendations to create memorable stays.

The role requires strong communication and multitasking in a fast-paced environment to ensure flawless service nightly. Join a team that delivers premier hospitality experiences and offers growth opportunities, competitive benefits, and a supportive workplace culture in one of