Handyman - Luxury Residential

Two Trees Management Co.; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

A renowned property management company in New York is seeking a Residential Specialist to oversee building operations and maintenance. This role requires managing tenant requests and ensuring that all systems function seamlessly in a high-end residential environment. The ideal candidate will possess extensive technical experience and demonstrate exceptional customer service skills.

Qualifications

• Extensive technical background in plumbing, electrical, and appliance repair.
• Experience in diagnosis, monitoring, and maintenance of residential systems.
• Previous experience in a luxury rental or commercial building.

Responsibilities

• Manage and respond to building work orders and tenant requests for repairs.
• Conduct daily inspections of building systems and ensure maintenance.
• Coordinate with Property Manager on apartment turnover and move-ins.

Skills

Diagnosis of potential problems

Team player

Customer service

Communication skills

Attention to detail

Job description

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• Efficiently manage and respond to all building work orders and tenant requests for repairs in a timely and professional manner using Building Link. Ensure that all building work is adequately tracked and monitored through these systems.
• Punchlist the turnover of apartments in an expeditious and cost effective manner to ensure available units are available to market in mint condition in as short a period as possible. Coordinate with Property Manager and Leasing staff on the management of building turnover and move-ins of new tenants.
• Daily inspection, monitoring and maintenance of building systems including but not limited to boilers, cooling towers, HVAC, plumbing, electrical, etc.
• Highly skilled in 1) diagnosis of potential problems that may arise in the physical plant and 2) implementation of proactive and cost effective solutions that offer minimal disruption to tenants.

Qualifications

Technical Skills

• Extensive technical background (plumbing, electrical, appliance repair) and direct experience in the diagnosis, monitoring and maintenance of different residential apartments and overall building systems.
• Direct experience and understanding in the diagnosis, repair, servicing, and maintenance of kitchen appliances, plumbing and bathroom fixtures, trash compactors, Packaged Terminal Air Conditioner (PTAC) units / Heat Pumps / RTU units and other common area split system units.
• Experience using Building Link and Key Link to track building activity and develop management reports on staff utilizations and tenant interactions.

Experience

• Ideal candidate will have previous experience as Handyman at a large scale luxury rental building or commercial office building.
• References from relevant previous employers will be sought.

Leadership/Management Skills

• Team player able to work well with others
• Strong bias towards customer service and managing tenant relationships in an extremely professional and courteous manner
• Excellent communications skills
• Exemplary work ethic and attention to detail with and focus on building cost control
• Multi-tasking and management of multiple complex projects concurrently
• Job is a Union position

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Customer Service, and Engineering

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