Hands-On Warehouse & Fulfillment Leader

BLACK DIAMOND COATINGS INC

Brooksville (FL)

On-site

USD 75,000 - 95,000

Full time

32 hours ago

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Benefits offered by this job

Annual performance bonus

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Impactful leadership role

Job summary

Black Diamond Coatings is seeking a hands-on Warehouse & Fulfillment Manager to lead the Dade City facility, drive efficiencies, and develop a high-performing team. You will own daily operations across receiving, inventory, picking, packing, and shipping while upholding safety standards.

You will implement SOPs, improve accuracy, coordinate with carriers and ERP systems, and coach a small team on a path to scalable growth. This on-site role requires forklift operation and active floor presence.

Qualifications

5+ years of progressive warehouse, distribution, or fulfillment experience, including parcel and LTL shipping.
3+ years of direct warehouse leadership experience managing teams of five or more employees.
Proven success improving inventory accuracy, shipping performance, and warehouse efficiency.
Experience with warehouse management systems (WMS), ERP inventory systems, and shipping software such as ShipStation or similar platforms.
Proficiency in Microsoft Excel and Outlook.
Forklift certification and hands-on operating experience, with the ability to train and certify other operators.
Strong organizational, problem-solving, and communication skills.
Willingness to work directly alongside the team in a fast-paced warehouse environment.

Responsibilities

Oversee daily warehouse operations, including receiving, put-away, inventory management, picking, packing, and shipping.
Establish and maintain an organized, efficient, and safe warehouse using 5S and continuous improvement practices.
Develop and maintain SOPs to ensure consistency and accuracy.
Manage inventory accuracy through cycle counting, reconciliation, and root-cause analysis.
Maintain proper product rotation, storage, and warehouse organization.
Ensure orders are processed accurately and shipped on time.
Oversee shipping operations using ShipStation, ERP systems, and retailer-specific shipping portals.
Coordinate daily inbound and outbound shipments with carriers, brokers, and third-party logistics partners.
Maintain compliance with retailer shipping requirements, including labeling, routing guides, and delivery expectations.
Identify opportunities to improve order accuracy, reduce shipping errors, and streamline fulfillment processes.
Provide hands-on shipping support when needed.
Lead, coach, and support a warehouse team of approximately five employees, with opportunities to expand the team as business grows.
Partner with HR on recruiting, onboarding, and training new team members.
Set clear performance expectations, provide feedback, and maintain accountability.
Create work schedules that support operational needs and productivity.
Foster a positive, safety-focused environment built on teamwork, ownership, and continuous improvement.
Lead by example, stepping onto the warehouse floor whenever needed.
Monitor operational performance, including shipping accuracy, inventory accuracy, productivity, and on-time fulfillment.
Identify operational challenges and implement practical, sustainable solutions.
Support improvements to warehouse technology, scanning systems, and inventory controls.
Maintain OSHA compliance, forklift safety, and proper equipment usage.
Collaborate with Production, Finance, Procurement, and Customer Success to support business needs.