Hands-on VP of Operations — Craft, Coach, Deliver Impact

Egreenservices; Bossier City (LA); On-site; USD 163,000 - 248,000; Full time

Job summary

Subway in Bossier City, LA is seeking a VP of Operations who shares our craft and ownership of general outcomes. The position offers a competitive pay range and real ownership, supported by a Subway crew that backs you in the field.

You will write the customer service runbook for the next hire, coach newer VP teammates through their first project, and drive process improvements to boost efficiency and reduce waste.

Qualifications

• A point of view on Subway's space, sharpened by your own reading
• Ability to thrive both independently and as part of a tight-knit team
• The kind of empathy that makes hard feedback land softly
• Familiarity with Attention to Detail and related tools or frameworks

Responsibilities

• Write the Customer Service runbook the next hire wishes they had
• Coach newer vp teammates through their first messy general project
• Contribute to process improvements that boost efficiency and reduce waste
• Sense when a Bossier City relationship needs a call, not an email
• Trim Accountability processes that have quietly outlived their purpose
• Balance independent work with effective contract team collaboration
• Juggle human-first priorities without dropping the ones that matter

Skills

Attention to Detail

Empathy

Independent work

Team collaboration

Problem-solving

Job description

Subway in Bossier City, LA is seeking a VP of Operations who shares our craft and ownership of general outcomes. The position offers a competitive pay range and real ownership, supported by a Subway crew that backs you in the field.

You will write the customer service runbook for the next hire, coach newer VP teammates through their first project, and drive process improvements to boost efficiency and reduce waste.