Hands-On Transportation Ops Manager – 24/7 Bay Area

SkyHop Global LLC

San Francisco (CA)

On-site

USD 75,000 - 85,000

Full time

14 days+
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Benefits offered by this job

401(k) with company match
Medical/dental/vision
Life insurance
Wellness programs
PTO & holiday pay
Referral bonus program

Job summary

SkyHop Global is seeking an hands-on, results-driven Assistant Operations Manager in Burlingame, CA to oversee a busy 24/7 Bay Area operation serving SFO, OAK, and SJC. You’ll lead a team of 85–90 drivers, guide scheduling, coaching, and performance management.

Role requires strong leadership, safety compliance, and data-informed decision-making to ensure on-time transportation and high service standards in a fast-paced environment.

Qualifications

  • 2+ years of hands-on management experience leading large, diverse teams.

Responsibilities

  • Lead & Motivate: Directly manage 85–90 drivers across multiple airports, building a high-performance culture.
  • Drive Operational Excellence: Ensure safe, on-time crew transport and rapid issue resolution, upholding service standards.
  • Engage & Develop Drivers: Provide scheduling support, coaching, and performance management to boost service quality and morale.
  • Champion Safety & Compliance: Enforce DOT regulations and perform vehicle and driver inspections/audits.
  • Be the Airline Partner’s Go-To: Serve as primary contact for airline clients and ensure exceptional service delivery.
  • Analyze & Report: Review metrics, identify trends, and report performance to senior leadership.

Skills

Operational Leadership
People-First Leadership
Decisive under Pressure
Exceptional Communicator
Operational Excellence Mindset
Tech-Savvy & Data-Informed
Flexible & 24/7 Availability

Tools

Scheduling systems
Dispatch systems
Performance tracking systems

Job description

SkyHop Global is seeking an hands-on, results-driven Assistant Operations Manager in Burlingame, CA to oversee a busy 24/7 Bay Area operation serving SFO, OAK, and SJC. You’ll lead a team of 85–90 drivers, guide scheduling, coaching, and performance management.

Role requires strong leadership, safety compliance, and data-informed decision-making to ensure on-time transportation and high service standards in a fast-paced environment.

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