Hands-On Transportation Ops Manager – 24/7 Bay Area

SkyHop Global LLC; San Francisco (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Medical/dental/vision

Life insurance

Wellness programs

PTO & holiday pay

Referral bonus program

Job summary

SkyHop Global is seeking an hands-on, results-driven Assistant Operations Manager in Burlingame, CA to oversee a busy 24/7 Bay Area operation serving SFO, OAK, and SJC. You’ll lead a team of 85–90 drivers, guide scheduling, coaching, and performance management.

Role requires strong leadership, safety compliance, and data-informed decision-making to ensure on-time transportation and high service standards in a fast-paced environment.

Qualifications

• 2+ years of hands-on management experience leading large, diverse teams.

Responsibilities

• Lead & Motivate: Directly manage 85–90 drivers across multiple airports, building a high-performance culture.
• Drive Operational Excellence: Ensure safe, on-time crew transport and rapid issue resolution, upholding service standards.
• Engage & Develop Drivers: Provide scheduling support, coaching, and performance management to boost service quality and morale.
• Champion Safety & Compliance: Enforce DOT regulations and perform vehicle and driver inspections/audits.
• Be the Airline Partner’s Go-To: Serve as primary contact for airline clients and ensure exceptional service delivery.
• Analyze & Report: Review metrics, identify trends, and report performance to senior leadership.

Skills

Operational Leadership

People-First Leadership

Decisive under Pressure

Exceptional Communicator

Operational Excellence Mindset

Tech-Savvy & Data-Informed

Flexible & 24/7 Availability

Tools

Scheduling systems

Dispatch systems

Performance tracking systems

Job description

SkyHop Global is seeking an hands-on, results-driven Assistant Operations Manager in Burlingame, CA to oversee a busy 24/7 Bay Area operation serving SFO, OAK, and SJC. You’ll lead a team of 85–90 drivers, guide scheduling, coaching, and performance management.

Role requires strong leadership, safety compliance, and data-informed decision-making to ensure on-time transportation and high service standards in a fast-paced environment.