Airside Operations Manager – Dock & Logistics Lead

LSG Lufthansa Service Holding AG; San Francisco (CA); On-site; USD 95,000 - 105,000; Full time

Job summary

SkyChefs in San Francisco is seeking an Operations Manager (Dock) to oversee tower coordination and airside logistics for our airline partners at the SF facility.

You will lead a team of drivers and dispatchers, ensure safety and compliance with FAA, TSA, DOT, and HACCP, and drive on-time performance through close collaboration with flight operations and production. This role requires strong leadership, real-time decision making, and airport operations expertise.

Qualifications

• 3–5 years of leadership in airline operations or airport logistics.
• Experience collaborating with airline control towers, flight schedules, and airside service delivery.
• Knowledge of ramp procedures, tarmac operations, and ground equipment management.
• Familiar with routing or fleet software (VPS, Telematics, TMS).
• Bachelor’s degree preferred or equivalent operations/military/aviation leadership experience.

Responsibilities

• Act as liaison between SkyChefs and airline tower teams for flight coordination and catering delivery.
• Lead day-to-day ground operations, including ramp safety, vehicle dispatching, and time-critical loading/unloading near aircraft.
• Manage and develop a team of drivers, dispatchers, and logistics personnel with accountability and real-time decision-making.
• Monitor on-time performance (OTP) and proactively solve coordination issues.
• Enforce airport safety and regulations (FAA, TSA, DOT, FDA, USDA, HACCP).
• Collaborate with airline tower control, flight operations, and production teams to maintain delivery windows.
• Oversee equipment availability, fleet readiness, and airside vehicle scheduling.
• Lead daily briefings and represent transport during audits.

Skills

Leadership

Airline operations

Communication

Regulatory knowledge

Fleet software

Education

Bachelor’s degree preferred

Tools

VPS

Telematics

TMS

Job description

SkyChefs in San Francisco is seeking an Operations Manager (Dock) to oversee tower coordination and airside logistics for our airline partners at the SF facility.

You will lead a team of drivers and dispatchers, ensure safety and compliance with FAA, TSA, DOT, and HACCP, and drive on-time performance through close collaboration with flight operations and production. This role requires strong leadership, real-time decision making, and airport operations expertise.