Hands-On Restaurant AGM: Lead Ops & Guest Experience

Eatal; West Palm Beach (FL); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Employee discounts

Classes on Italian cuisine

Job summary

Eataly West Palm Beach is seeking a Restaurant Assistant General Manager to oversee the day-to-day operations of a single restaurant or group across our location. You will report to the General Manager of Restaurants and lead a high-performing team to deliver exceptional guest experiences.

This role requires hands-on leadership, strong hospitality standards, and the ability to manage inventory, coaching staff, and collaborate with other departments to execute events and maintain profitability.

Qualifications

• Bachelor’s Degree or Associate Degree.
• 2+ years managing a large restaurant staff for sales and guest service goals.
• Demonstrated problem-solving, organizational, analytical and business management skills.
• Excellent communication, leadership and team-building skills.
• Advanced proficiency in Microsoft Office.
• Experience with Italian cuisine and wine highly preferred.

Responsibilities

• Oversees restaurant operations to maximize profitability while upholding standards.
• Works on the floor with a hands-on approach to guest experience.
• Hires, trains, motivates, evaluates, and terminates team members as needed.
• Provides coaching and feedback to staff to support growth.
• Manages inventory and replenishes operating materials.
• Collaborates with other departments and corporate on events and information sharing.
• Documents, investigates and resolves employee and guest incidents.
• Maintains a high level of hospitality towards guests and staff.
• Performs other duties as required or assigned.

Skills

Leadership

Problem solving

Organization

Communication

Team building

Staff training

Education

Bachelor's/Associate Degree

Tools

Microsoft Office

Job description

Eataly West Palm Beach is seeking a Restaurant Assistant General Manager to oversee the day-to-day operations of a single restaurant or group across our location. You will report to the General Manager of Restaurants and lead a high-performing team to deliver exceptional guest experiences.

This role requires hands-on leadership, strong hospitality standards, and the ability to manage inventory, coaching staff, and collaborate with other departments to execute events and maintain profitability.