Hands-On Rail Bike Operations Manager

Gettysburg Scenic Railway; Lincoln (NH); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Full-time benefits package

Annual bonus opportunity

401(k) retirement plan with generous公司

Unique outdoor railroad environment

Lead a fun team

No two days are exactly alike!

Job summary

Granite State Scenic Railway in Lincoln, NH is seeking a hands-on Rail Bike Manager to lead and develop our team, champion safe and reliable daily operations, drive business results, and ensure every guest receives an exceptional experience.

You will oversee the rail bike operation's safety, staffing, maintenance, and guest satisfaction, with involvement in seasonal planning, scheduling, and training to continually improve operations.

Qualifications

• Previous supervisory or management experience.
• Great communication and people skills.
• Strong organizational skills and attention to detail.
• Knowledge of railroad operations, terminology, and safety is preferred.
• A positive, professional attitude and the ability to solve problems on the fly.
• Valid driver’s license.
• Ability to lift and move rail bikes when needed.

Responsibilities

• Lead, train, schedule, monitor daily attendance, ridership, and operational metrics.
• Partner with leadership on seasonal planning, budgeting, and improvements.
• Run daily safety meetings and ensure safety procedures are followed.
• Keep the operation running smoothly, safely, and on schedule.
• Assist guests with reservations and questions as needed.
• Inspect, clean, maintain, and repair rail bikes and equipment per safety standards.
• Move rail bikes for operation or storage and check crossings.
• Communicate with staff by radio or phone throughout the day.
• Assist with train operations and other railroad duties when needed.
• Provide hands-on leadership and ensure compliance with safety requirements.
• Investigate incidents and implement corrective actions; provide First Aid/CPR/AED when necessary.

Skills

Supervisory experience

Communication skills

Organizational skills

Railroad operations knowledge

Safety awareness

Problem solving

Valid driver’s license

Physical lifting ability

Job description

Granite State Scenic Railway in Lincoln, NH is seeking a hands-on Rail Bike Manager to lead and develop our team, champion safe and reliable daily operations, drive business results, and ensure every guest receives an exceptional experience.

You will oversee the rail bike operation's safety, staffing, maintenance, and guest satisfaction, with involvement in seasonal planning, scheduling, and training to continually improve operations.