Hands-On Quick-Service Restaurant Manager: Fast, Friendly Leader

Dunkin' Donuts; La Quinta (CA); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Dunkin' Donuts in California seeks a hands-on Restaurant Manager to lead our team, focusing on developing employees and delivering fast, friendly service while owning daily operations, performance, and guest experience. Responsibilities include staffing, training, scheduling, inventory, and costs, with emphasis on food safety and customer satisfaction. Availability for early mornings, weekends, and holidays is required.

Formación

• Previous restaurant management or supervisory experience.
• Experience in quick-service or coffee environments preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to prioritize and make decisions in fast-paced settings.
• Experience with training, scheduling, inventory, and cost control.
• Available for early mornings, weekends and holidays.

Responsabilidades

• Lead daily operations to meet Dunkin’ standards for service, product quality, cleanliness, and food safety.
• Hire, train, coach, and develop crew members and shift leaders.
• Set clear expectations, provide feedback, and hold employees accountable.
• Actively lead during peak periods, position employees effectively, and support stations as needed.
• Monitor drive-thru speed and order accuracy, identify bottlenecks, and coach the team to improve results.
• Create schedules that balance customer demand, staffing needs, and labor targets.
• Manage inventory, ordering, waste, and food costs.
• Maintain accurate cash handling, deposits, and restaurant records.
• Address guest concerns promptly and professionally.
• Keep equipment and facilities in good condition and report maintenance needs promptly.
• Communicate staffing needs, operating challenges, and progress toward goals to ownership or district leadership.

Conocimientos

Leadership

Communication

Problem solving

Decision making

Scheduling

Inventory

Descripción del empleo

Dunkin' Donuts in California seeks a hands-on Restaurant Manager to lead our team, focusing on developing employees and delivering fast, friendly service while owning daily operations, performance, and guest experience. Responsibilities include staffing, training, scheduling, inventory, and costs, with emphasis on food safety and customer satisfaction. Availability for early mornings, weekends, and holidays is required.