Hands-On Quality Engineer: CAPA & Supplier Quality

Monroechamber; Jackson (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Monroechamber in Jackson, MI is seeking a Quality Engineer to own quality investigations, CAPA, supplier performance, and continuous improvement on the manufacturing floor.

This hands-on role partners with production, operations and engineering to resolve issues, conduct audits, analyze metrics, and implement containment and corrective actions that improve product quality and customer satisfaction across the supply chain.

Qualifications

• 2+ years of Quality Engineering experience in a manufacturing environment.
• Experience leading root cause investigations and corrective actions
• Knowledge of supplier quality and customer quality processes
• Experience working within ISO-certified manufacturing environments
• Proficiency with quality documentation, reporting, and problem-solving tools
• Experience using inspection and measurement equipment, including calipers, micrometers, gauges and comparators
• Strong communication, organizational, and follow-through skills
• Ability to independently manage and close quality-related issues
• Manufacturing quality experience in metal fabrication, assembly, industrial products, or related industries is a plus
• Exposure to union manufacturing environments preferred

Responsibilities

• Investigate customer complaints, quality issues, and non-conformances
• Lead root cause analysis and corrective/preventive action activities (CAPA)
• Partner with suppliers to address quality concerns and improve performance
• Support incoming, in-process, and final inspections
• Develop and maintain quality procedures, work instructions, and documentation
• Conduct audits and ensure compliance with quality standards
• Analyze quality metrics and identify improvement opportunities
• Work closely with Operations and Engineering to implement corrective actions
• Support containment activities and shop-floor quality initiatives

Skills

Root cause analysis

CAPA

Supplier quality

Customer quality processes

Quality documentation

Problem-solving

Communication

Organizational skills

Investigations

Education

Bachelor's degree in Engineering or related technical discipline

Tools

Measurement equipment (calipers, micrometers, gauges, comparators)

Job description

Monroechamber in Jackson, MI is seeking a Quality Engineer to own quality investigations, CAPA, supplier performance, and continuous improvement on the manufacturing floor.

This hands-on role partners with production, operations and engineering to resolve issues, conduct audits, analyze metrics, and implement containment and corrective actions that improve product quality and customer satisfaction across the supply chain.