Hands-On IT Manager: Field & Construction Tech

Ulland Brothers Inc; Cloquet (MN); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical premiums paid for family

401(k) + ESOP

Dental & vision coverage

Paid time off

Job summary

Ulland Brothers Inc. seeks a practical IT Manager to own day-to-day technology service, support employees, and coordinate with a managed IT provider.

This hands-on role focuses on infrastructure, cybersecurity, backup, and incident escalation in a Minnesota-based heavy/highway construction environment. The successful candidate will maintain the technology environment, guide vendors, and align technology with business goals, while ensuring service quality and continuity across offices, shops, and

Qualifications

• An associate or bachelor's degree in information technology, computer information systems, computer science, or a related field is preferred.
• Three or more years of progressively responsible experience in IT support, systems administration, or technology operations is preferred; equivalent combinations of education, technical training, certifications, and professional experience will be considered.

Responsibilities

• Provide responsive Level 1 and Level 2 support for Windows computers, printers, monitors, conference rooms, connectivity, Microsoft 365 applications, and common business technology issues.
• Order, activate, configure, deploy, troubleshoot, replace, and retire company phones and iPads using carrier business portals, Apple Business Manager, and Jamf Now or successor tools.
• Coordinate timely device preparation, account requests, access changes, equipment recovery, and documented checklists with HR, managers, and the managed service provider.
• Maintain accurate records for computers, mobile devices, accessories, warranties, assignments, software, and replacement schedules.
• Assist offices, shops, and project teams with jobsite connectivity, mobile workflows, printing, tablets, remote access, and technology setup.
• Serve as the internal liaison for company applications; help users, coordinate vendors, document recurring issues, test changes, and escalate technical defects.
• Manage service requests and projects with technology vendors; confirm ownership, priorities, completion, documentation, and business impact.
• Maintain clear procedures, system and vendor inventories, renewal calendars, support contacts, access records, and recovery information in company-controlled systems.
• Reinforce company security practices, elevate suspicious activity promptly, assist with awareness training, and partner with the managed provider on remediation.
• Recommend practical improvements, prepare annual equipment and licensing plans, evaluate costs, and communicate risks and priorities to management.

Skills

Windows troubleshooting

Microsoft 365

Mobile device management

Apple Business Manager

Vendor coordination

Documentation

Cybersecurity awareness

Travel flexibility

Education

Associate or Bachelor's degree in IT or related field

Tools

Jamf Now

Apple Business Manager

ScreenConnect

Entra ID/Active Directory

Job description

Ulland Brothers Inc. seeks a practical IT Manager to own day-to-day technology service, support employees, and coordinate with a managed IT provider.

This hands-on role focuses on infrastructure, cybersecurity, backup, and incident escalation in a Minnesota-based heavy/highway construction environment. The successful candidate will maintain the technology environment, guide vendors, and align technology with business goals, while ensuring service quality and continuity across offices, shops, and