Hands-On Head of Ops & Growth — HealthTech Scale

Mind Friend; Florida; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Employee equity

Job summary

MindFriend in Florida seeks an experienced Operations & Growth Manager to oversee our team, manage daily operations, and drive business growth.

You will lead internal teams and external contractors, shape growth strategy, and coordinate marketing campaigns to expand our international network of psychologists, psychiatrists, and therapists, while ensuring operational efficiency and accountability across the platform.

Qualifications

• 7+ years of experience in operations, business management, or growth leadership.
• Proven experience managing teams and delivering results.
• Strong understanding of digital marketing, growth strategies, and customer acquisition.
• Experience in HealthTech, mental health, digital health, or healthcare platforms preferred.
• Commercial mindset, strong organisational skills, and ability to work independently.
• Experience working in startups or scaling digital platforms is highly desirable.

Responsibilities

• Lead, supervise, and coordinate internal teams and external contractors.
• Manage daily operations, workflows, deadlines, and performance.
• Oversee marketing activities, campaigns, and growth initiatives.
• Develop and execute strategies for user acquisition, engagement, and platform growth.
• Support the expansion of our international network of psychologists, psychiatrists, and therapists.
• Work closely with the founder to translate business priorities into measurable results.
• Improve operational efficiency, accountability, and team productivity.

Skills

Operations management

Team leadership

Growth strategy

Digital marketing

Customer acquisition

HealthTech experience

Job description

MindFriend in Florida seeks an experienced Operations & Growth Manager to oversee our team, manage daily operations, and drive business growth.

You will lead internal teams and external contractors, shape growth strategy, and coordinate marketing campaigns to expand our international network of psychologists, psychiatrists, and therapists, while ensuring operational efficiency and accountability across the platform.