Hands-On Facilities Manager: Lead Maintenance Team

EMMAUS; Saint Charles (MO); On-site; USD 38,000 - 54,000; Full time

Job summary

Emmaus is seeking a Facilities Manager in St. Charles, MO to oversee maintenance technicians across client homes and the main office. You will lead a high-performing team, assign work tickets, ensure safety and quality, and balance field work with supervisory duties.

The role requires strong leadership, technical knowledge, and excellent communication to coordinate projects, respond to emergencies, and maintain service standards for all facilities.

Qualifications

• High school diploma or equivalent required.
• Experience leading a team in a related field required.
• Experience in carpentry, electrical work, painting, maintenance, or related trade required.
• Project management experience required.
• Experience managing a work order, ticketing, or maintenance tracking system preferred.

Responsibilities

• Build, develop, and lead a high-performing facilities team; train, mentor, and support maintenance technicians by providing technical guidance, knowledge sharing, performance feedback, and professional development opportunities that promote skill enhancement and career growth.
• Assist maintenance technicians with project planning, time management, resources, and client interactions.
• Manage the assignment of work tickets by priority, aging, complexity, and technician skill set; monitor workflow to ensure timely completion of all assigned work, respond immediately to emergency and safety-related issues, and proactively address delays, resource constraints, and barriers to service delivery.
• Maintain a hands-on working manager role by dedicating at least 50% of time to field operations and hands-on maintenance activities.
• Supervise various levels of maintenance and repair in a variety of fields including HVAC, appliances, flooring, wiring, drywall, water heater installations.

Skills

Leadership

Project management

Communication

Time management

Safety compliance

Education

High school diploma or equivalent

Trade school/technical program/college preferred

Tools

Microsoft 365

Job description

Emmaus is seeking a Facilities Manager in St. Charles, MO to oversee maintenance technicians across client homes and the main office. You will lead a high-performing team, assign work tickets, ensure safety and quality, and balance field work with supervisory duties.

The role requires strong leadership, technical knowledge, and excellent communication to coordinate projects, respond to emergencies, and maintain service standards for all facilities.