Hands-On District Leader: Multi-Unit Operations

Ben & Jerry's Connecticut; Hoboken (NJ); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Mileage Reimbursement

Growth Opportunities

Job summary

Ben & Jerry's Hoboken, Ridgewood & Riverwalk, NJ is hiring a District Manager to lead three high-volume scoop shops in New Jersey. This is a hands-on, multi-unit leadership role for someone who thrives in fast-paced food or retail environments, holds teams accountable, and drives results through people and process.

This is not an entry-level management role. You will be on the floor, on the numbers, and actively developing managers and teams across locations, not just checking in.

Qualifications

• 3+ years of multi-unit leadership in food service, hospitality, or retail.
• Experience leading through managers, not only frontline teams.
• Proven ownership of labor, food cost and P&L at multi-unit level.
• Familiarity with EOS (Entrepreneurial Operating System).
• Strong communicator with clear, direct feedback.
• Data-driven with ability to read reports and spot trends.
• Reliable transportation and ability to travel locally between three NJ locations.

Responsibilities

• Oversee daily operations across three locations: staffing, scheduling, training, and execution.
• Coach and develop 25-40 team members, including shift leads and managers.
• Run the EOS operating cadence: Level 10 meetings, Rocks, Scorecards and accountability.
• Be hands-on during peak periods and step in wherever needed.
• Maintain brand standards for guest experience, food safety, cleanliness, and equipment.
• Manage end-to-end cake orders, catering and local events to maximize revenue.
• Inventory management, labor costs, payroll accuracy and expense control.
• Review performance data, identify issues and bring solutions to leadership.

Skills

Multi-unit leadership

Leadership through managers

P&L ownership

EOS familiarity

Data-driven

Strong communication

Travel between locations

Job description

Ben & Jerry's Hoboken, Ridgewood & Riverwalk, NJ is hiring a District Manager to lead three high-volume scoop shops in New Jersey. This is a hands-on, multi-unit leadership role for someone who thrives in fast-paced food or retail environments, holds teams accountable, and drives results through people and process.

This is not an entry-level management role. You will be on the floor, on the numbers, and actively developing managers and teams across locations, not just checking in.