Hands-On Customer Service & Equipment Specialist

U-Haul; Woodside (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

Dental & Vision Plans

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our helpful team, assisting customers and ensuring equipment is ready for their journeys. You’ll inspect and maintain gear, using U-Scan technology to dispatch and return equipment, and you’ll receive on-the-job education in a supportive environment.

Benefits include on-the-job training with certifications for equipment handling (hitches, trailer wiring, propane and forklift operation) and opportunities for advancement as you

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

U-Scan tech

Forklift operation

Education

High school diploma

Job description

U-Haul is seeking a Customer Service Representative to be the face of our helpful team, assisting customers and ensuring equipment is ready for their journeys. You’ll inspect and maintain gear, using U-Scan technology to dispatch and return equipment, and you’ll receive on-the-job education in a supportive environment.

Benefits include on-the-job training with certifications for equipment handling (hitches, trailer wiring, propane and forklift operation) and opportunities for advancement as you