Hands-On AGM: Lead Ops & Team Growth

popeyes; Town of Texas (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Meal discounts

Job summary

Popeyes is seeking an Assistant General Manager to support daily operations, coach the crew, and deliver the brand's Southern hospitality. You will lead shifts, manage guest experiences, and drive labor and food-cost controls in a fast-paced environment.

The role emphasizesHands-on leadership, team development, and adherence to safety and quality standards, with opportunities for growth within the Popeyes family.

Qualifications

• 3-5 years of experience in restaurant or retail management (QSR experience is a plus!).
• A people-first leadership style with a hands-on, lead-by-example approach.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence- ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members.

Skills

Restaurant management

People leadership

Communication skills

Problem solving

Decision making

Flexibility

Food cost management

Job description

Popeyes is seeking an Assistant General Manager to support daily operations, coach the crew, and deliver the brand's Southern hospitality. You will lead shifts, manage guest experiences, and drive labor and food-cost controls in a fast-paced environment.

The role emphasizesHands-on leadership, team development, and adherence to safety and quality standards, with opportunities for growth within the Popeyes family.