Hair Salon Front Desk Concierge

Warren Tricomi Salon; Greenwich (CT); On-site; USD 32,000 - 46,000; Full time

Job summary

Warren Tricomi Salon in the United States is seeking a Hair Salon Front Desk Concierge to join our luxury Dream Team. You will manage the appointment calendar, greet clients with warmth, and create VIP check-in/check-out experiences while promoting premium products.

This role offers flexible hours (30–40 per week), weekend shifts, and potential growth into a leadership role. Occasional travel to other salon locations is a plus for the right candidate.

Qualifications

• 5+ years of hair salon or spa front desk experience.
• Excellent communication and customer service for upscale clientele.
• Familiarity with salon booking software is a plus.
• Strong sales ability for high-end products and promotions.

Responsibilities

• Manage the salon appointment calendar with precision.
• Create VIP check-in and check-out experiences.
• Drive sales of premium products and promotions.
• Maintain a clean, 'Red Carpet' ready salon and open/close duties.

Skills

Front desk experience

Customer service

Sales

Flexibility

Leadership potential

5+ years experience

Tools

Salon booking software

Job description

Hair Salon Front Desk Concierge at Warren Tricomi

Job Description

Ready to Shine and Climb the Ladder in Luxury Hair Care?

Are you a beauty enthusiast with a passion for creating unforgettable client experiences? Warren Tricomi, NYC's premier destination for luxury hair care, is searching for a dynamic Hair Salon Front Desk Concierge to join our elite Dream Team! We deliver show-stopping style, infectious fun, and world-class service in our chic salons. If you've got hair salon front desk experience and a drive to grow into a management role, this is your chance to dazzle and rise!

What You'll Bring to the Spotlight

• Be the radiant face of Warren Tricomi, wowing clients with your warm, high-energy vibe and top-notch service.
• Master the salon's appointment calendar like a pro, keeping client communications seamless and flawless.
• Create VIP-level check-in and check-out experiences, making every client feel like a star.
• Share your excitement for our premium products and promotions, driving sales with charm and expertise.
• Keep our salon sparkling and "Red Carpet" ready with impeccable cleanliness and style.
• Take charge as a keyholder, owning opening and closing duties with confidence and flair.
• Fuel our salon's growth by boosting client satisfaction, retention, and referrals.
• Show leadership potential, setting the stage for future growth into a management role.

What Makes You a Perfect Fit

• 5+ years of hair salon or spa front desk experience - you know the salon rhythm and how to keep it vibrant (required).
• Stellar communication and customer service skills that captivate our upscale, urban clientele.
• Familiarity with salon booking software? That's a huge plus!
• A talent for sales, especially in high-end retail or salon products, to close the deal.
• A polished, fashionable appearance and an upbeat, professional attitude that shines.
• Flexibility to work early mornings, evenings, and weekends.
• Willing to travel to other salon locations? That's a bonus!
• A deep passion for beauty, trends, and culture, with the ambition to grow into a leadership role.

Job Snapshot

• Type: Part-time / Full-time
• Hours: 30-40 per week
• Schedule: 8-hour shifts, including weekends as needed

Who You Are

You're a high-energy beauty lover with hair salon front desk experience and a spark for leadership. Your trend-savvy style, confident charm, and knack for making clients feel amazing make you a perfect fit for Warren Tricomi's fast-paced, fabulous world. Plus, you're ready to take the next step toward a management role!

Warren Tricomi is an equal-opportunity employer.