Hacienda Ford - Sales Consultant

Hacienda Ford; Alice (TX); On-site; USD 30,000 - 70,000; Full time

Job summary

Join a dynamic automotive sales team where you will enhance the customer buying experience by guiding them through the vehicle selection and purchasing process. You will conduct interviews to understand customer needs and preferences, offer test drives, and ensure a smooth delivery process. This role requires excellent communication and sales skills, as you will be responsible for closing sales and building lasting relationships with customers. Enjoy a supportive work environment with comprehensive benefits, including employer-paid medical, dental, and vision insurance, a 401(k) plan, and generous paid time off. If you are passionate about cars and customer service, this opportunity is perfect for you.

Benefits

100% Employer-Paid Medical Insurance

401(K) Plan with Company Match

100% Employer-Paid Life Insurance

Paid Vacation

Paid Sick Leave

Paid Holidays

Employee Discounts on Vehicles

Qualifications

• Must be at least 21 years old with a valid driver's license.
• Ability to pass a pre-employment drug screen and background check.

Responsibilities

• Guide customers through the buying process and enhance their experience.
• Close sales effectively and ensure customer satisfaction.
• Maintain follow-up systems for repeat business and referrals.

Skills

Customer Service

Sales Techniques

Product Knowledge

Communication Skills

Negotiation Skills

Education

High School Diploma

Sales Training

Tools

Sales Management Software

Job description

Description

Serve as a guide to enhance the customer buying experience. Conduct interviews at the customer’s pace to discover customer preferences, needs, and buying motives. Match customer needs with model and equipment and present the vehicle in terms of customer’s interest. Offer and accompany customer(s) on a test drive. Involve customers in trade-in evaluation, present financial propositions, satisfy customer concerns, and complete orders. Conduct the delivery process and follow up in a prescribed manner with customers to develop customer loyalty.

Duties and Responsibilities

• Complete Ford Certification Process for Sales and Products
• Understand cars by studying their features and capabilities and comparing and contrasting competitive models.
• Develop buyers by keeping a good rapport with previous and new customers; also, by suggesting trade-ins; responding to inquiries, recommending sales campaigns and promotions
• Determine customer needs analysis by understanding their interests and requirements, matching requirements and interests to various models, etc.
• Close sales by overcoming objection(s); complete sales purchase; explain provisions; offer services; and full delivery of automobile
• Perform walk-around on every sale with customers and demonstrate features.
• Effectively close sales
• Ensure customers understand the vehicle’s operating features, paperwork, and manufacturer warranty.
• Establish and maintain a follow-up system that encourages repeat business referrals
• Report to the sales manager regarding reviews, analyses, objectives, and planned activities
• Participate in sales meetings and training provided by the dealership and manufacturers
• Review sales statistics and use sales objectives to plan more effectively to improve sales.

Benefits:

• Medical, Dental, & Vision Insurance: 100% employer-paid medical, dental, and vision insurance with various plan options to fit your needs.
• 401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary.
• Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required.
• Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours.
• Sick leave: 3 paid days per service year – 100% employer-paid.
• Paid Holidays: 8 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Eve, Thanksgiving Day, Christmas Eve, and Christmas Day.
• 5-day workweek for sales, parts, and administration positions
• 90-day & annual 1-on-1 performance evaluations
• Employee discounts on new vehicles, parts, and services.

Requirements

• You are at least 21 years old.
• You have a valid driver's license with an acceptable driving record.
• You will pass a pre-employment drug screen.
• You will undergo a background check.
• You understand that the 401K company match has an annual maximum amount.
• You understand that earned vacation time is based on the total time of continual employment.
• Your application will not be considered if you do not meet all these requirements.

Thank you for your interest in this position.