Hacienda Nissan- Sales Consultant

Hacienda Ford; Kingsville (TX); On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dynamic Sales Consultant to enhance the customer buying experience. In this engaging role, you will guide customers through their journey, matching their needs with the right vehicles and ensuring a seamless sales process. You will be responsible for conducting test drives, addressing customer concerns, and establishing long-lasting relationships that promote loyalty. Join a forward-thinking company that values its employees and offers a supportive environment where your contributions will make a significant impact on customer satisfaction and sales success.

Benefits

100% employer-paid medical, dental, and vision insurance

401(K) Plan with company match

100% employer-paid life insurance

Paid Vacation

Sick leave

Paid Holidays

Employee discounts on new vehicles, parts, and services

5-day workweek

90-day & annual performance evaluations

Qualifications

• Must be at least 21 years old with a valid driver's license.
• Pass a pre-employment drug screen and background check.

Responsibilities

• Guide customers through the buying process and enhance their experience.
• Close sales effectively and maintain customer relationships.
• Conduct follow-ups to develop customer loyalty.

Skills

Customer Service

Sales Techniques

Vehicle Knowledge

Communication Skills

Negotiation Skills

Education

High School Diploma

Sales Training

Job description

Description

Serve as a guide to enhance the customer buying experience. Conducts interviews at the customer’s pace, to discover customer preferences, needs, and buying motives. Matches customer needs with model and equipment and presents vehicle in terms of customer’s interest. Offers and accompanies customer(s) on a test drive. Offers customer involvement in trade-in evaluation, presents financial propositions, satisfies customer concerns, and completes orders. Conducts delivery process and follows up in a prescribed manner with customers to develop customer loyalty.
Duties and Responsibilities

1. Complete Ford Certification Process for Sales and Products
2. Understand cars by studying their features and capabilities and comparing and contrasting competitive models.
3. Develop buyers by keeping a good rapport with previous and new customers; also, by suggesting trade-ins; responding to inquiries, recommending sales campaigns and promotions
4. Determine customer needs analysis by understanding their interests and requirements, matching requirements and interests to various models, etc.
5. Close sales by overcoming objection(s); complete sales purchase; explain provisions; offer services; and full delivery of automobile
6. Perform walk-around on every sale with customers and demonstrate features.
7. Effectively close sales
8. Ensure customers understand the vehicle’s operating features, paperwork, and manufacturer warranty.
9. Establish and maintain a follow-up system that encourages repeat business referrals
10. Report to the sales manager regarding reviews, analyses, objectives, and planned activities
11. Participates in sales meetings and training provided by the dealership and manufacturers
12. Review sales statistics and use sales objectives to plan more effectively to improve sales.

Benefits:

• Medical, Dental, & Vision Insurance: 100% employer-paid medical, dental, and vision insurance with various plan options to fit your needs.
• 401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary.
• Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required.
• Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours.
• Sick leave 3 paid days per service year – 100% employer paid.
• Paid Holidays: 7 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day.
• 5-day workweek for sales, parts, and administration positions
• 90-day & annual 1-on-1 performance evaluations
• Employee discounts on new vehicles, parts, and services.

Requirements

1. You are at least 21 years old.
2. You have a valid driver's license with an acceptable driving record.
3. You will pass a pre-employment drug screen.
4. You will undergo a background check.
5. You understand that the 401K company match has an annual maximum amount.
6. You understand that earned vacation time is based on the total time of continual employment.
7. Your application will not be considered if you do not meet all these requirements.

Thank you for your interest in this position.