H2B - Dining Room Attendant/Busser

Omni Hotels & Resorts; Hot Springs (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts is seeking a team member to support busser duties at The Omni Homestead Resort & Spa. You will maintain guest service standards, clear and reset tables, and assist servers to meet high dining room demand.

The role requires standing and walking for extended periods, flexible availability including nights and weekends, and adherence to health and safety requirements in a luxury resort environment.

Qualifications

• Must have unexpired Food Handlers and TIPS - or obtain upon hire.
• Clear and pleasant communication with guests, members, management and co-workers.
• Ability to work in a fast-paced environment and multitask.
• Able to work flexible shifts including nights, weekends and holidays.
• Must be able to stand and walk for extended periods.

Responsibilities

• Maintain regular attendance in accordance with Omni standards and resort scheduling.
• Maintain high standards of personal appearance, proper attire/uniform and name tag.
• Provide outstanding service to members and guests in a friendly and professional manner.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated; discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged as needed.
• Assist servers during operating hours to meet business demands.
• Remove any extra settings.
• Inspect and clean coffee makers and beverage machines, trays, dishware and glassware.
• Maintain familiarity with menus and beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and required training.
• Perform any other duties as assigned by management

Skills

Guest service

Communication

Multitasking

Flexible shifts

Job description

The Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview:

This team member will maintain the highest standards possible for the guest by insuring quick, efficient, and professional completion of busser duties.

Responsibilities:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
• Wipe down all service trays with fresh sanitizer water daily.
• Bus tables.
• Stock supplies and maintain full ice supply for side stations.
• Put away product delivery items.
• Transport prepared food from kitchen to floor in a timely manner.
• Ensure expo food items are covered and dated. Discard expired items.
• Set tables with clean, pressed linen, china, silver, and glassware.
• Ensure furniture and floors are clean and arranged according to specifications.
• Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
• Remove any extra settings.
• Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
• Must maintain full familiarity with menus and knowledge of beverage offerings.
• Always wear gloves when handling food.
• Maintain knowledge of the resort property.
• Attend department meetings and other required training.
• Perform any other duties as assigned by management

Qualifications:

• Must have unexpired Food Handlers and TIPS - or obtain upon hire.
• The ability to clearly and pleasantly communicate with guests, members, management and co-workers, both in person and by telephone.
• Must be able to work in a fast-paced environment and multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
• Working in the interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
• Exposure to various cleaning chemicals.
• Exposure to food items and beverages.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.