H&W Sr. Business Analyst

Soteria Reinsurance Ltd.; Merrimack (NH); On-site; USD 90,000 - 120,000; Full time

Job summary

Fidelity Investments in Merrimack, NH is seeking a Sr. Business Analyst to join the Health and Welfare team. You will craft detailed business requirements for client projects, ensuring systems align with defined needs and regulatory guidelines.

The role demands deep experience in Health & Welfare enrollment, data analysis, and strong communication. This onsite position supports the Project Delivery Team and emphasizes collaboration and continuous improvement.

Qualifications

• Bachelor's degree or equivalent years of experience.
• 5–7 years of Business Analysis experience.
• 5–7 years of Health & Welfare Annual Enrollment and benefits administration experience.

Responsibilities

• Define and analyze complex client requirement changes for Annual Enrollment and ongoing projects.
• Perform complex data analysis and reporting for effective client decisions.
• Proactively identify problems with business requirements and recommend modifications to the functional solution.
• Define test scenarios for Systems Acceptance Testing and support UAT activities.
• Participate in validation/testing to ensure results meet requirements.
• Collaborate on development, execution, and transition of interim needs.
• Perform root cause analysis when issues arise before/after code migrations.
• Perform data/client validations and remediations for Annual Enrollment and ongoing projects.
• Craft training and reference materials for participant services.
• Participate in Procedure Improvement Initiatives.
• Assist with training, mentoring, and coaching new associates.
• Perform Quality Assurance Validation checks on Annual Enrollment and ongoing project work.

Skills

Organizational skills

Facilitation

Prioritization

Analytical thinking

End-to-end process knowledge

Data analysis

Communication skills

Agile

MS Office

Record-keeping systems knowledge

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

## H&W Sr. Business AnalystApply: 2 Contra Way, Merrimack NH: Full time: Posted Today: 2134761# **Fidelity will not provide immigration sponsorship for this position.**## ## Job Description:**H&W Sr. Business Analyst** The **Role**As a Sr. Business Analyst you will join a team of passionate Health and Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as a requirements expert and are responsible for providing business analysis support for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an innovative culture and build a positive environment for your team. The **Expertise** and **Skills** You BringWe’re looking for candidates with aBachelor’s degree or equivalent years of industry experience, 5-7 years of Business Analysis experience, at least 5 years of direct experience within Health and Welfare Annual Enrollment and 5-7 years of benefits administration, outsourcing administration (H&W) or similar experience. Interested candidates should be customer obsessed; and demonstrate the ability to balance customer service and sound business judgment. Eligible candidates would possess the following essential skills:* Strong organizational, time management, facilitation, and prioritization skills* The ability to critically analyze complex business requirements/product issues* Proven understanding of Fidelity’s end-to-end business process life cycle, data process flows, and plan level provisions is desired* In-depth understanding of core product mechanics, record keeping systems and regulatory environment* Strong critical thinking skills* Strong technical skills and an ability to apply them in an analytical process* Demonstrates strong communication skills (written and verbal)* Ability to develop, follow, and execute documented procedures* Experience in Agile preferred, but not required* Advanced skills in Microsoft Office applications The **Team**As a valued member of the Project Delivery Team, you would partner with the Client Delivery Portfolio Manager and Healthcare Program Managers to understand the goals and the work for each project milestone. You would contribute to the project through the execution of the responsibilities outlined below.* Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects* Perform complex data analysis and reporting for effective client decisions* Proactively identify problems with business requirements and recommend modifications to the functional solution which may impact the system design* Defines test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities through test case set-up, data mining, data mocking, and test execution* Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements* Collaborates on the development, execution, and transition of interim needs* Performs root cause analysis when issues arise before and after code migrations* Performs data/client validations and remediations for Annual Enrollment and Ongoing Projects* Crafts training and reference materials for participant services* Participates in Procedure Improvement Initiatives* Assist with training, mentoring, and coaching new associates* Performs Quality Assurance Validation checks on Annual Enrollment and Ongoing Project workFidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.