H.O.D. Job Posting - Budtender

House of Dank Holdings, LLC; Lansing (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

House of Dank Holdings, LLC in Lansing, MI is seeking a Budtender to deliver outstanding customer service to medical and recreational customers. You will advise on products and strains tailored to customer needs, highlighting benefits and usage to ensure satisfaction.

This is a SALES position with store sales goals and personal competitions with rewards. Must be 21+ and available for varied hours, including evenings, weekends, and holidays, in a fast-paced cannabis retail environment.

Qualifications

• Must have customer service skills and be able to communicate product benefits clearly.
• Experience in sales or retail helps meet store sales goals.
• Knowledge of cannabis products, uses, and accessories is preferred.

Responsibilities

• Actively listen to customer needs and wants.
• Advise and suggest products and strains that meet customer needs.
• Upsell products and add-ons to raise average transaction value.
• Explain proper usage of products to customers.
• Inform customers about the loyalty program.

Skills

Customer service

Sales experience

Product knowledge

Upselling

Job description

The main duty of a Budtender is to provide excellent customer service to medical and recreational customers. Budtenders build relationships with customers in order to advise them on potential benefits of different products and strains based on their wants and needs.

This is a SALES position. There will be sales goals for the stores that the budtenders will work towards. There are also personal sales competitions with product and cash prizes.

What you'll do...

• Actively listen to customer needs/wants
• Advise and suggest products and strains that would coincide with their needs
• Upsell products and sell add-on items to raise average sales
• Explain proper usage of products
• Inform customers about loyalty program

What we're looking for...

• Knowledge of cannabis products, uses, and accessories
• Sales experience
• 21 years or older
• Open availability for varied hours/days, including evenings, weekends, and holidays

House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.