H&M Sales Advisor- Columbia mall

H & M Hennes & Mauritz Gruppe; Columbia (SC); On-site; USD 17,616 - 25,089; Part time

Benefits offered by this job

Employee discount

Health insurance

Wellness support programs

Paid leave programs

Community service day

Job summary

H & M Hennes & Mauritz Gruppe is looking for a Sales Advisor in Columbia, South Carolina. In this role, you'll provide excellent customer service, guide customers through our fashion offerings, and actively promote our products. Ideal candidates should have a passion for fashion, previous sales experience, and strong communication skills. This hourly position offers a pay rate of $15.50, alongside comprehensive benefits including health insurance and an employee discount.

Qualifications

• Must have experience in fashion, retail, or service-related industries.
• Strong motivation to provide an excellent customer experience.
• Ability to work effectively in a flexible and dynamic environment.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote fashion trends and assist with operational actions to reach sales targets.
• Engage in conversations with customers for a better shopping experience.

Skills

Passion for fashion

Customer service experience

Sales experience

Communication skills

Ability to work collaboratively

Job description

As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.

Responsibilities

• Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
• Willingness to engage and have conversations with customers to provide excellent service
• Guide customers through our fashion trends, stories & products in all areas of the store
• Ability to effectively promote and sell our products to customers
• Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
• Represent yourself and the H&M brand positively during all customer interactions
• Support with commercial or operational actions to reach sales targets with store management team

Qualifications

• Passionate about fashion and everything we create in-store.
• Motivated by giving customers a great experience.
• Communicative, creative, curious, motivated, flexible, decisive, action-oriented.
• Enjoy working in a collaborative and dynamic environment.
• Sales experience working in a dynamic and collaborative environment that you can apply to your role.
• Experience working with customer service in fashion, retail or other service‑related industries.

Benefits

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• We pride ourselves on being a values‑driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
• You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues.
• We are an inclusive company where you're encouraged to be yourself at work.
• You will have access to a large global talent community, where career growth and aspirations have no limits.
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
• You'll be able to express your personal style with our employee discount at H&M, Other Stories, and COS.

Job Status: Hourly, Non-Exempt

EEOC Code: SLS

Compensation: Sales Associates Pay Rate $15.50 per hour