H/K Room Attendant

Three Embers Restaurant; Lincolnshire, Northern (IL, KY); Hybrid; USD 18,000 - 26,000; Full time

Job summary

Marriott Lincolnshire Lincolnshire, IL is seeking a H/K Room Attendant to join the housekeeping department. This full-time, day-shift role involves cleaning guest rooms to brand standards and maintaining clean, orderly spaces for guests.

The position requires lifting up to 50 pounds, standing for long periods, and the ability to work weekends or overtime as needed. Training and at-will employment are provided by the hotel.

Qualifications

• Must be able to communicate clearly with guests, customers, supervisors, and fellow employees.

Responsibilities

• Cleans/maintains the cleanliness of guest rooms.
• Makes beds and changes linens in guest rooms.
• Cleans bathroom and replaces terry.
• Replenishes supplies such as drinking glasses and writing supplies.
• Straightens furniture.
• Sweeps, scrubs, and polishes floor.
• Dusts furniture, vacuums floors.
• Washes windows, door panels, and sills.
• Empties wastebaskets, and cleans ashtrays.
• Replenishes bathroom supplies.
• Cleans a standard of 16 rooms per day.

Skills

Communication skills

Education

Less than high school diploma. At least 6 months housekeeping experience preferred.

Job description

Job Details

Job Location: Marriott Lincolnshire Resort - Lincolnshire, IL 60069

Position Type: Full Time

Salary Range: $16.00 - $16.50 Hourly

Job Shift: Day

Job Category: Hospitality - Hotel

JOB DESCRIPTION

LINCOLNSHIRE, IL

JOB TITLE: H/K ROOM ATTENDANT

DEPARTMENT: HOUSEKEEPING

REPORTS TO: H/K EXECUTIVE

ISSUE DATE: JANUARY 1, 2017

PURPOSE AND PERFORMANCE GOALS

Ensures the guest rooms exceed brand standards for cleanliness and orderliness, and that the housekeeping staff exceeds brand standards for friendliness and helpfulness to the guest.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Cleans/maintains the cleanliness of guest rooms. The essential duties and responsibilities for this position include the following (other duties may be assigned):
• Sorts, counts, folds, marks, or carries linens.
• Makes beds and changes linens in guest rooms.
• Cleans bathroom and replaces terry.
• Replenishes supplies such as drinking glasses and writing supplies.
• Straightens furniture.
• Sweeps, scrubs, and polishes floor.
• Dusts furniture, vacuums floors.
• Spot cleans walls and woodwork.
• Washes windows, door panels, and sills.
• Empties wastebaskets, and empties and cleans ashtrays.
• Replenishes bathroom supplies.
• Cleans a standard of 16 rooms per day.
• Reports maintenance deficiencies.
• Transfers item left in rooms to lost and found, and documents the finding of the item

SUPERVISORY RESPONSIBILITIES – Not applicable

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Less than high school diploma. At least 6 months housekeeping experience preferred.

LANGUAGE SKILLS

Must be able to communicate clearly with guests, customers, supervisors, and fellow employees.

MATHEMATICAL SKILLS – Not applicable

REASONING ABILITY

Must be able to make appropriate judgments regarding the process of cleaning guest rooms.

CERTIFICATES, LICENSES, REGISTRATIONS – Not applicable

PHYSICAL DEMANDS

Practice written safety standards and rules at all times. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to push/pull/lift up to 50 pounds. Job frequently requires standing, walking, kneeling, crouching. Must be able to effectively clean guest rooms.

HOURS

Due to the business demands of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, including weekends, night shifts, and/or overtime. Also, depending on business demands, hours may be reduced at any time.

Employees are held accountable for all duties of job.

Acknowledgement

I have read and understand all of the above. I have reviewed the duties for which I am responsible, and understand this job description reflects management’s assignment of essential functions; and nothing herein restricts management/company rights to assign or reassign duties and responsibilities to this job at any time. This job description excludes marginal functions, incidental duties and special projects which I may be required to perform when assigned. I understand that this document does not create an employment contract and that I am employed by RFMBG Lincolnshire, LLC (Marriott Lincolnshire) on an "at-will" basis.