H/K Houseperson

Rfmbg Lincolnshire Llc; Lincolnshire (IL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Sick pay

Short-term disability

Accident insurance

Hospital indemnity

Group life insurance

Pet insurance

MetLife legal

Marriott travel hotel benefits

Job summary

RFMBG Lincolnshire, LLC (Marriott Lincolnshire) is seeking a H/K Houseperson to support the housekeeping team in keeping guest rooms and public areas clean and orderly. You will assist room attendants, laundry staff, and supervisors, ensuring timely, friendly service and adherence to brand standards for guest experience.

Responsibilities include moving furniture, stocking carts, cleaning various areas, and participating in inventories.

Qualifications

• Must be able to communicate clearly with guests.

Responsibilities

• Move and arrange furniture.
• Rotate mattresses and box springs as per standard.
• Polish metalwork.
• Clean rooms, hallways, bathrooms, and public areas.
• Stock room attendant carts and linen closets with supplies.
• Assist in supply and linen inventories.

Skills

Communication skills

Education

Less than high school diploma

Job description

JOB DESCRIPTIONLINCOLNSHIRE, ILJOB TITLE: H/K HOUSEPERSONDEPARTMENT: HOUSEKEEPINGREPORTS TO: H/K EXECUTIVEISSUE DATE: JUNE 24, 2019BENEFITS:MEDICAL, DENTAL, VISION, LIFE INSURANCESICK/PTOSHORT-TERM DISABILITY, ACCIDENT, HOSPITAL INDEMNITY, CRITICAL ILLNESS, GROUP LIFE INSURANCEPET INSURANCEMETLIFE LEGALMARRIOTT TRAVEL HOTEL BENEFITSPURPOSE AND PERFORMANCE GOALSEnsures the guest rooms and public areas of the hotel exceed brand standards for cleanliness andorderliness, and that the housekeeping staff exceeds brand standards for friendliness and helpfulness tothe guest. Provides support to the room attendants, laundry attendants, and housekeeping supervisorystaff in a timely and efficient manner.ESSENTIAL DUTIES AND RESPONSIBILITIESEssential duties and responsibilities include the following (other duties may be assigned):To work as a member of the team and in conjunction with the supervisors and room attendants,maintaining a high standard of cleaning in the guest sleeping room area of the hotel and in the publicareas of that section of the hotel assigned to the team. The following include the essential duties andresponsibilities of this job (other duties may be assigned):• Moves and arranges furniture.• Rotate mattresses and box spring in accordance to standard.• Polishes metalwork.• Collects soiled linens for laundering, and receives and stores linen supplies in linen closet.• Stocks room attendant carts and linen closets with room supplies.• Cleans rooms, hallways, bathrooms, corridors, elevators, stairways, linen closets, storage areas, and other work areas.• Sweeps and scrubs floor.• Washes walls, ceiling and woodwork.• Washes windows, door panels, and mirrors.• Empty wastebaskets and room attendant cart of trash and transport to disposal area.• Delivers ironing boards, baby cribs, rollaway beds, and other guest requests to guest rooms.• Cleans and removes debris from loading dock.• Stores supplies as received.• Assists in supply and linen inventories.• Washes and polishes water glasses, then stacks in linen closet.• Cleans parking lot and empties outside trash receptacles.SUPERVISORY RESPONSIBILITIES – Not applicableQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essentialfunctions.EDUCATION AND/OR EXPERIENCELess than high school diploma. No experience required.LANGUAGE SKILLSMust be able to communicate clearly with guests, customers, supervisors and fellow employees.MATHEMATICAL SKILLS – Not applicableREASONING ABILITYMust be able to make appropriate judgments relative to the process of supporting the cleanliness andmaintenance of guest rooms/public areas.CERTIFICATES, LICENSES, REGISTRATIONS – Not applicablePHYSICAL DEMANDSPractice written safety standards and rules at all times. The physical demands described here arerepresentative of those that must be met by an employee to successfully perform the essential functionsof this job. Reasonable accommodations may be made to enable individuals with disabilities to performthe essential functions.Employee must be able to lift/push/pull 50 pounds. Job frequently requires walking, sitting, kneeling,crouching, and standing. Frequently requires reaching, grabbing, pulling, and grasping.HOURSDue to the business demand of the hospitality industry, and the fact that the hotel provides guest services24 hours a day, 7 days a week, any employee may be required to work rotating shifts, includingweekends, night shifts, and/or overtime. Also, depending on business demand, hours may be reduced atany time.- Employees are held accountable for all duties of job -Acknowledgement:I have read and understand all of the above. I have reviewed the duties for which I am responsible, andunderstand this job description reflects management’s assignment of essential functions; and nothingherein restricts management/company rights to assign or reassign duties and responsibilities to this job atany time. This job description excludes marginal functions, incidental duties and special projects which Imay be required to perform when assigned. I understand that this document does not create anemployment contract and that I am employed by RFMBG Lincolnshire, LLC (Marriott Lincolnshire) on an\"at-will\" basis.