Gym Shift Lead: Member Care & Safety

EXOS; Tampa (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

EXOS in the Tampa area is seeking a facility associate to keep the club clean, respond to emergencies, and deliver exceptional member service. You will conduct rounds, teach safe equipment use, and guide new members during tours.

The role emphasizes safety, adherence to age/training guidelines, restocking supplies, and supporting staff when trainers are unavailable. CPR/First Aid/AED certifications, a HS diploma, and supervisory experience are valued.

Qualifications

• High school diploma or GED required.
• CPR, First Aid & AED certification, or willing to obtain upon hire.
• Previous supervisory experience is a plus.

Responsibilities

• Maintain a clean and orderly facility.
• Take the lead in responding to emergencies and be familiar with procedures.
• Deliver personalized member service with enthusiasm and a positive attitude.
• Make rounds of the facility during shift and enforce safety rules.
• Give tours to prospective or new members and guide access to restricted areas.
• Restock locker room and common areas as needed.
• Assist members with equipment when trainers are not present.
• Know location and use of first aid supplies and AED units.
• Monitor team member activity and perform other duties as needed.

Skills

Customer service

Emergency response

Supervisory experience

CPR/First Aid/AED

Education

High school diploma or GED

Job description

EXOS in the Tampa area is seeking a facility associate to keep the club clean, respond to emergencies, and deliver exceptional member service. You will conduct rounds, teach safe equipment use, and guide new members during tours.

The role emphasizes safety, adherence to age/training guidelines, restocking supplies, and supporting staff when trainers are unavailable. CPR/First Aid/AED certifications, a HS diploma, and supervisory experience are valued.