Gym Membership Concierge & Onboarding Specialist

24 Hour Fitness; Pearl City (HI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free gym membership

401k with match

Paid time off

Medical and dental coverage

Discounts on products and personal培训

Job summary

24 Hour Fitness in Pearl City, HI is seeking a friendly, member-focused Associate to welcome new members and guide them through the start of their fitness journey. You will build trust-based relationships by listening to goals and recommending personalized solutions that support their overall fitness success.

This role emphasizes strong interpersonal skills, sales experience, and a commitment to a clean, safe gym environment, with flexible full-time hours and opportunities to grow within our

Qualifications

• Minimum of 1 year of experience in retail or fitness sales.
• CPR and AED certification required within 60 days of employment.
• Flexible availability across weekdays, weekends, and holidays.

Responsibilities

• Developing first-name relationships with members, answering questions, resolving concerns, and connecting them to resources.
• Help keep the gym clean, well-maintained, and safe for members and guests.
• Delivering an outstanding sales and service experience to guests and members by ensuring a welcoming and informative visit.
• Support onboarding of new members and greet them to make them feel they belong.

Skills

Customer service

Interpersonal skills

Active listening

Sales experience

Genuine empathy

CPR/AED certification

Job description

24 Hour Fitness in Pearl City, HI is seeking a friendly, member-focused Associate to welcome new members and guide them through the start of their fitness journey. You will build trust-based relationships by listening to goals and recommending personalized solutions that support their overall fitness success.

This role emphasizes strong interpersonal skills, sales experience, and a commitment to a clean, safe gym environment, with flexible full-time hours and opportunities to grow within our