Gym Club Manager: Lead Team & Member Experience

Baseline Fitness; Moreno Valley (CA); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

Paid time off

Free membership for self and onefamily

Employee Appreciation Program

Advancement opportunities

Team Member Support Team

Critical illness insurance

Short-term disability insurance

Accident insurance

Voluntary life insurance

Pet insurance

Health savings account (HSA)

Job summary

Baseline Fitness in Moreno Valley, CA is seeking a Club Manager to oversee gym operations, ensure a positive member experience, and drive financial success of the club. You will lead daily operations, supervise staff, and coordinate front desk activities.

The role requires at least one year of managerial experience, strong customer service and leadership skills, and basic computer proficiency. You will implement company policies, manage scheduling, and support members and the team to maintain a

Qualifications

• Honesty and strong work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational, and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Ensure members receive outstanding customer service at all times.
• Handle front desk duties including greeting, tours, queries, and member service issues.
• Support team members and club members.
• Maintain a positive image for the club.
• Coach and counsel performance to achieve company standards.
• Ensure prompt opening and closing of the gym.
• Train staff on current marketing promotions.
• Complete manager portion of onboarding in Paycom for new hires.
• Guarantee the club is open and staffed during all business hours.
• Implement and adhere to all company policies and procedures.
• Order supplies and track inventory.

Skills

Customer service

Communication

Leadership

Staff supervision

Problem solving

Active listening

Team coordination

Tools

Paycom

Job description

Baseline Fitness in Moreno Valley, CA is seeking a Club Manager to oversee gym operations, ensure a positive member experience, and drive financial success of the club. You will lead daily operations, supervise staff, and coordinate front desk activities.

The role requires at least one year of managerial experience, strong customer service and leadership skills, and basic computer proficiency. You will implement company policies, manage scheduling, and support members and the team to maintain a