Guitar Shipping & Inventory Specialist

Gibson Inc; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Gibson Garage Nashville seeks a Shipping Coordinator to manage daily shipping operations, pack and ship customer guitars, maintain inventory accuracy, and ensure on-time delivery to customers while upholding Gibson standards.

You will coordinate with carriers, track shipments, keep the workspace clean and organized, and support process improvements to maximize efficiency in a fast-paced retail/warehouse environment.

Qualifications

• High school diploma or equivalent; additional logistics training is a plus.
• 1-2 years in shipping, receiving, warehouse operations, or related work.
• Experience packaging fragile or high-value items preferred.
• Excellent written and oral communication skills.
• Understanding of shipping carriers, service levels, and tracking processes.

Responsibilities

• Prepare, pack, and ship customer-purchased guitars using secure, protective, and brand-approved methods.
• Process and track all incoming and outgoing shipments, including coordinating with carriers and maintaining accurate records.
• Support daily inventory management, including counting, receiving, logging, and storing product.
• Maintain shipping department cleanliness, organization, and workflow standards.
• Verify order accuracy prior to shipment, ensuring correct product, documentation, and packaging.
• Monitor packaging materials and supplies, restocking as needed.
• Assist with resolving shipping issues, delays, or discrepancies.
• Communicate effectively with internal teams including Retail, Customer Service, and Warehouse Operations.
• Support process improvements to maximize efficiency, accuracy, and space utilization.
• Follow all Gibson shipping, handling, and brand presentation standards.
• Perform other duties as assigned.

Skills

Shipping systems

Packaging tools

Inventory tools

Lifting delicate instruments

Attention to detail

Organizational skills

Time management

Teamwork

Shipping software

MS Office

Education

High school diploma or equivalent

1-2 years shipping experience

Experience packaging fragile items

Excellent communication skills

Tools

None

Job description

Gibson Garage Nashville seeks a Shipping Coordinator to manage daily shipping operations, pack and ship customer guitars, maintain inventory accuracy, and ensure on-time delivery to customers while upholding Gibson standards.

You will coordinate with carriers, track shipments, keep the workspace clean and organized, and support process improvements to maximize efficiency in a fast-paced retail/warehouse environment.