Guitar Repair Technician (Luthier)

The Guitar Center Company; Katy (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with company match

Employee discount program

Tuition reimbursement options

Paid time off (sick/holiday/vacation)

Job summary

Guitar Center is seeking a Repair Technician (Guitar) in Katy, TX to maintain and repair customer-owned instruments and to assist in the upkeep of store gear. You will contribute to a high level of craftsmanship and customer satisfaction while supporting warranty work and ongoing store operations.

The role emphasizes customer focus, initiative, and the ability to train others and share product knowledge. Join a team that values professional musicianship and hands-on gear expertise.

Qualifications

• Strong customer service orientation and ability to connect with customers.
• Willingness to learn and develop product knowledge and skills.
• Ability to train others and communicate techniques effectively.

Responsibilities

• Interact with customers, ensuring a positive customer experience
• Service customer-owned instruments with a high level of craftsmanship
• Maintain store owned gear, as requested
• Complete warranty repair work
• Additional duties as assigned

Skills

Customer Focus

Initiative

Selling

Training

Job description

Guitar Center is seeking a Repair Technician (Guitar) in Katy, TX to maintain and repair customer-owned instruments and to assist in the upkeep of store gear. You will contribute to a high level of craftsmanship and customer satisfaction while supporting warranty work and ongoing store operations.

The role emphasizes customer focus, initiative, and the ability to train others and share product knowledge. Join a team that values professional musicianship and hands-on gear expertise.