Guitar Repair Technician — Craftsmanship & Customer Experience

Guitar Center Stores, Inc.; Davenport (IA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Job summary

A leading music retail company in Iowa is seeking a Repair Technician to perform maintenance and repair services on customer-owned instruments. You will ensure a positive customer experience while working on guitars and other equipment. The ideal candidate should have a skilled understanding of guitar repair and customer service principles. This role offers opportunities to connect with musicians in an engaging environment, promoting creativity and quality craftsmanship.

Qualifications

• Skilled understanding of repairing guitars.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Tools

Guitar Repair Knowledge

Job description

A leading music retail company in Iowa is seeking a Repair Technician to perform maintenance and repair services on customer-owned instruments. You will ensure a positive customer experience while working on guitars and other equipment. The ideal candidate should have a skilled understanding of guitar repair and customer service principles. This role offers opportunities to connect with musicians in an engaging environment, promoting creativity and quality craftsmanship.