Guitar Repair Tech: Craftsmanship & Customer Focus

Guitar Center; Killeen (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Guitar Center is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in store inventory upkeep, delivering high-quality craftsmanship and a positive customer experience in a fast-paced retail environment.

Core traits include Customer Focus, Initiative, and Training with opportunities to advance through the GC certification program, plus responsibilities such as warranty repair work and maintaining store gear while providing excellent

Qualifications

• Skilled understanding of repairing guitars.
• Foundational product knowledge on Guitar Center products.

Responsibilities

• Interact with customers, ensuring a positive customer experience.
• Service customer-owned instruments with a high level of craftsmanship.
• Maintain store owned gear, as requested.
• Complete warranty repair work.
• Additional duties as assigned.

Skills

Customer Focus

Initiative

Selling

Training

Job description

Guitar Center is seeking a Repair Technician (Guitar) to perform maintenance and repair on customer-owned instruments and assist in store inventory upkeep, delivering high-quality craftsmanship and a positive customer experience in a fast-paced retail environment.

Core traits include Customer Focus, Initiative, and Training with opportunities to advance through the GC certification program, plus responsibilities such as warranty repair work and maintaining store gear while providing excellent