Guidewire QA Lead Engineer

Collaborate Solutions, Inc.; North Carolina; On-site; USD 110,000 - 170,000; Full time

Job summary

Collaborate Solutions, Inc. in Columbus, OH is seeking an experienced Guidewire QA Lead to drive QA strategy across PolicyCenter, BillingCenter, and ClaimCenter implementations, upgrades, and production releases.

You will lead QA teams, define test plans, coordinate across tech and business stakeholders, and mentor engineers while ensuring quality and release readiness. The role requires hands-on testing, API validation, SQL data checks, and automation to improve CI/CD testing in a hybrid work

Qualifications

• 8+ years of QA/testing experience with Guidewire products.
• Strong testing experience across PolicyCenter, BillingCenter and ClaimCenter.
• Experience leading QA teams and coordinating cross-functional testing.
• Hands-on testing of APIs (REST/SOAP) and data layers.
• Proficiency with SQL data validation and backend testing.
• Familiarity with CI/CD tools and test automation.
• Experience with Agile/Scrum ceremonies and defect management.

Responsibilities

• Lead QA strategy, planning, execution, and delivery for Guidewire projects.
• Provide technical leadership to QA engineers and coordinate testing across teams.
• Develop Test Strategy, Plans, Scenarios, Test Cases, and Traceability.
• Perform functional, integration, regression, system, end-to-end, and UAT testing.
• Validate Guidewire configurations, workflows, and business rules.
• Test Guidewire APIs and external integrations; validate data flows.
• Lead defect triage, root-cause analysis, and release readiness.
• Mentor QA team members and drive QA best practices.
• Support CI/CD testing and automation initiatives.

Skills

Guidewire testing

QA leadership

SQL/database testing

API testing (REST/SOAP)

CI/CD tooling (Jenkins, GitLab)

Agile/Scrum

Test automation (Selenium, Playwright,

JIRA defect tracking

Team mentoring

Tools

Postman

SOAP UI

Jenkins

GitLab

Splunk

Selenium

Playwright

Cypress

JIRA

Job description

Job Title: Guidewire QA Lead Engineer

Columbus, OH

Hybrid Long Term

Job Summary

We are looking for an experienced Guidewire QA Lead with strong expertise in Guidewire PolicyCenter, BillingCenter, and/or ClaimCenter testing. The candidate will lead QA activities across Guidewire implementations, integrations, upgrades, and production releases, ensuring high-quality delivery through effective test strategy, automation, defect management, and team leadership.

Key Responsibilities

• Lead the QA strategy, planning, execution, and delivery for Guidewire projects.
• Provide technical leadership to QA engineers and coordinate testing activities across multiple teams.
• Develop Test Strategy, Test Plans, Test Scenarios, Test Cases, and Traceability Matrix.
• Perform functional, integration, regression, system, end-to-end, and UAT testing.
• Strong hands‑on experience testing Guidewire PolicyCenter / BillingCenter / ClaimCenter.
• Validate Guidewire configurations, workflows, business rules, transactions, screens, and integrations.
• Test Guidewire APIs, REST/SOAP services, messaging, and external system integrations.
• Validate data flows and perform database/backend testing using SQL.
• Lead defect identification, triage, root‑cause analysis, prioritization, and resolution.
• Work closely with Business Analysts, Guidewire Developers, Product Owners, and Business stakeholders.
• Define QA metrics and provide testing status, risks, issues, and release‑readiness reports.
• Review test cases and automation scripts developed by QA engineers.
• Identify opportunities for test automation and continuous improvement.
• Support CI/CD testing and integration with tools such as Jenkins/GitLab.
• Participate in Agile ceremonies including Sprint Planning, Backlog Refinement, Daily Scrum, Sprint Review, and Retrospective.
• Mentor QA team members and establish QA best practices, standards, and processes.
• Support production releases, smoke testing, and post‑production validation.

Required Skills

• 8 years of QA/testing experience, with strong experience in Guidewire.
• 5 years of Guidewire testing experience preferred.
• Strong expertise in one or more:

• Guidewire PolicyCenter
• Guidewire BillingCenter
• Guidewire ClaimCenter

• Experience with Guidewire Cloud is highly preferred.
• Strong understanding of Guidewire configuration, business rules, workflows, transactions, and integrations.
• Strong knowledge of API testing REST/SOAP.
• Strong SQL/database testing skills.
• Experience with Agile/Scrum methodologies.
• Hands‑on experience with defect management tools such as JIRA.
• Knowledge of Postman, SOAP UI, Jenkins/GitLab, Splunk or similar tools.
• Experience with test automation frameworks such as Selenium, Playwright, Cypress, or similar is preferred.
• Strong analytical, communication, leadership, and problem‑solving skills.

Guidewire‑Specific Testing

The candidate should have experience validating:

• Policy lifecycle and transactions
• New Business, Renewal, Cancellation, Rewrite, Reinstatement
• Rating and underwriting rules
• Product model and policy changes
• Billing and payment transactions
• Claims lifecycle and financial transactions
• Guidewire PCF/UI functionality
• Workflows and business rules
• Batch processes
• Guidewire APIs and integrations
• External system integrations
• Event/messaging‑based integrations
• Data migration and reconciliation
• Guidewire Cloud releases and deployments

Leadership Expectations

• Lead a team of QA engineers and manage testing deliverables.
• Conduct code/test‑case reviews and quality assessments.
• Establish QA standards and reusable testing frameworks.
• Identify project risks and provide mitigation strategies.
• Drive defect prevention and continuous quality improvement.
• Communicate effectively with technical and business stakeholders.
• Ensure testing is completed within scope, timeline, and quality objectives.

Preferred Qualifications

• Guidewire certification is a plus.
• Experience with Guidewire Cloud Platform.
• Experience in Insurance domain, especially P&C Insurance.
• Knowledge of ACORD, insurance policy lifecycle, rating, billing, and claims processes.
• Experience with CI/CD and DevOps practices.
• Experience working on large-scale Guidewire implementations or upgrades.