Guidewire InsuranceNow QA Lead

LTM; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

LTM in Columbus, OH is seeking a Senior Specialist - Package Implementation to lead the test automation effort for web applications. You will design, build, and maintain automated test frameworks, execute tests, and collaborate with cross-functional teams to ensure delivery quality.

The role emphasizes translating business needs into test strategy, proactive risk communication, and exploring AI-assisted QA methods to improve coverage and release readiness.

Qualifications

• 9 years of dedicated software quality assurance experience with at least 2 - 3 years focused on test automation.
• Hands-on experience testing Guidewire implementations upgrades or PC insurance workflows
• Strong experience with at least two test automation frameworks e.g., Selenium, Cypress, Playwright, TestNG, JUnit
• Strong analytical problem solving and debugging skills
• Agile experience with tools such as JIRA

Responsibilities

• Lead test automation effort from the ground up
• Design, develop and maintain automated test frameworks and easily maintainable test scripts for primarily web applications with potential expansions into other platforms
• Execute automated and manual test cases to validate functionality, regression, integration and performance
• Understanding the needs of our customers both insureds and agents and being a proactive advocate for their Berkley One brand experience
• Ability to translate business requirements into executable test strategy and clearly communicate risk to others in the organization
• Incorporate AI into QA Automation process where applicable
• Perform exploratory testing and identify edge cases not covered by automation
• Monitor and report on quality metrics, test coverage and release readiness
• Continuously identify and articulate process improvement recommendations that will increase quality and/or efficiency and keep to best practices

Skills

Software QA experience

Guidewire testing

Test automation frameworks

Analytical problem solving

Agile with Jira

Tools

Selenium

Cypress

Playwright

TestNG

JUnit

Job description

Role Description

Job Title: Senior Specialist - Package Implementation

Required Qualifications, Skills And Experience

• 9 years of dedicated software quality assurance experience with at least 2 - 3 years focused on test automation
• Handson experience testing Guidewire implementations upgrades or PC insurance workflows
• Strong experience with at least two test automation frameworks e.g., Selenium Cypress Playwright TestNG JUnit
• Strong analytical problem solving and debugging skills
• Agile experience with tools such as JIRA

Preferred Skills

• Knowledge of the insurance industry personal lines preferred policy claim administration systems ex Guidewires InsuranceNow reinsurance insurance billing
• Hands on experience testing Guidewire InsuranceNow implementations upgrades or PC insurance workflows
• SQL experience Database knowledge writing SQL queries for backend data validation
• Experience with cloud platforms AWS Azure Knowledge of performance testing tools like K6 or JMeter
• Familiarity with AI assisted productivity tools for test case generation and optimization

Roles And Responsibilities

• Lead test automation effort from the ground up
• Design develop and maintain automated test frameworks and easily maintainable test scripts for primarily web applications with potential expansions into other platforms
• Execute automated and manual test cases to validate functionality regression integration and performance
• Understanding the needs of our customers both insureds and agents and being a proactive advocate for their Berkley One brand experience
• Ability to translate business requirements into executable test strategy and clearly communicate risk to others in the organization
• Incorporate AI into QA Automation process where applicable
• Perform exploratory testing and identify edge cases not covered by automation Monitor and report on quality metrics test coverage and release readiness
• Continuously identify and articulate process improvement recommendations that will increase quality and/or efficiency and keep to best practices

Soft Skills

• Strong leadership and mentoring capabilities
• Excellent communication and coordination skills