Principal IT Business Analyst - Enterprise Sales, Marketing & Analytics

The J.M. Smucker Company; Washington; On-site; USD 90,000 - 120,000; Full time

Job summary

A leading consumer goods company is seeking a Principal IT Business Analyst for their Enterprise Sales, Marketing & Analytics team. This hybrid role requires at least 8 years of experience and involves managing projects, cultivating business relationships, and mentoring Business Analysts. Ideal candidates will have expertise in sales management systems and cloud application development. Join a culture that values boldness, kindness, and community.

Qualifications

• 8+ years of relevant work experience.
• Experience in supporting cross-functional business domains.
• In-depth knowledge of sales and trade promotion management systems.
• Experience with SaaS implementations.

Responsibilities

• Cultivate relationships with business customers.
• Manage medium to large-size projects.
• Lead teams on major cross-functional projects.
• Support and maintain existing systems.
• Develop other Business Analysts.

Skills

Relationship building

Communication skills

Problem-solving

Critical thinking

Education

Bachelor’s degree in a related field

Tools

AWS

GCP

Azure Cloud

Job description

Principal IT Business Analyst - Enterprise Sales, Marketing & Analytics

The role of the Principal Business Analyst on the IS Solution Enablement Team (Enterprise Sales Marketing & Analytics) is that of an advisor, mentor, driver, and leader. Recognized as an expert of Business Analysis and key influencer of the JMS Sales/Trade Marketing and Analytics domain, the Principal BA will operate with broad latitude in a complex environment to challenge and propose innovative solutions across many functions of the organization.

This leadership position requires limited guidance, strong relationship building, a customer service mindset, excellent communication skills, problem-solving ability, critical thinking, and a commitment to quality deliverables.

Location: Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements: Hybrid ~25% in office presence

In this role you will:

• Cultivate relationships, learn and lead the business: Builds positive, trusting relationships with business customers and develops a deep understanding of what they need.
• Drive and deliver project work: Leads team of BAs on major cross-functional projects and/or defines business requirements based on translation of business needs and gaps collaboratively with the SME leading to Functional Design.
• Manage medium to large-size projects: Manages cross-functional projects implementing new technology or capabilities supporting multiple business areas with complex dependencies.
• Support and maintain existing things: Helps teams use operational data to improve stability and performance of their domains.
• Develop other BA’s: Helps to advance business analysis within Smucker as a discipline, practice, and profession.

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• 8+ years of relevant work experience with either a Bachelor’s degree in a related field or specialized training (including on-the-job)
• Experience in supporting cross-functional business domains and system applications
• In-depth knowledge of the sales and trade promotion management systems
• Experience in Cloud application development (AWS, GCP, and/or Azure Cloud)
• Experience with SaaS implementations including complex integration development

Additional skills and experience that we think would make someone successful in this role (not required):

• Prior experience in Consumer Packaged Goods, Marketing Operations, or Information Services
• Experience contributing or leading BA professional development (i.e., COE, IIBA)
• Experience leading or influencing Data Governance processes