Guestroom Support Assistant

Cherokee Nation Businesses; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Cherokee Nation Businesses is seeking a Houseperson to support Guestroom Attendants at Gold Strike Casino. You will keep assigned areas clean, assist with delivering items, and follow safety and cleaning procedures to ensure guest rooms meet standards.

The role requires a high school diploma and at least one year of related experience; strong English communication, organization, and customer service skills are essential; willingness to work weekends and holidays may be required.

Qualifications

• High school diploma or equivalent.
• One year experience in related field.
• Knowledgeable of cleaning procedures, equipment, and supplies.
• Able to communicate in English (written and verbal).
• Excellent organizational and customer service skills.

Responsibilities

• Ensure assigned areas are kept clean and neat.
• Clean ash urns, lamps, mirrors, and floors; mop marble/tile floors.
• Deliver requested items to guest rooms.
• Empty trash and linen from carts as needed.
• Maintain inventory levels and stock lockers with supplies.
• Follow safety, cleaning, and mattress-flipping procedures.
• Clean restrooms and vacuum halls, lobbies, edges, and rails.
• Perform other job-related duties as requested.

Skills

Cleaning procedures

English communication

Organizational skills

Active listening

Customer service

Professional appearance

Education

High school diploma or equivalent

Job description

Cherokee Nation Businesses is seeking a Houseperson to support Guestroom Attendants at Gold Strike Casino. You will keep assigned areas clean, assist with delivering items, and follow safety and cleaning procedures to ensure guest rooms meet standards.

The role requires a high school diploma and at least one year of related experience; strong English communication, organization, and customer service skills are essential; willingness to work weekends and holidays may be required.