Guestroom Quality Inspector

Stonebridge Hospitality Management; Lewes (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO

401(k) matching

Wellness support

Life and disability coverage

Travel and lodging perks

Job summary

Stonebridge Hospitality Management in Lewes, Delaware, seeks a Room Inspector to uphold hotel cleanliness and guest satisfaction by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions.

The role supports housekeeping through inventory oversight, feedback monitoring, and ensuring compliance with deep-cleaning schedules, with a focus on timely issue resolution and professional communication with staff and guests.

Qualifications

• 2+ years of experience in housekeeping or a related role, preferably in a hotel environment.
• Experience in inspecting and maintaining cleanliness standards.
• Strong attention to detail and commitment to maintaining high cleanliness levels.
• Excellent communication and interpersonal skills to interact with team members and guests.
• Ability to work independently and manage time effectively.
• Proficiency in using housekeeping management software and Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Leadership skills to guide and motivate the housekeeping team.

Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness meets hotel standards.
• Report any unsatisfactory conditions to room attendants and follow up to ensure corrections are made.
• Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices.
• Assume responsibility for guest feedback and service scores related to housekeeping.
• Report the status of all guestrooms to the front desk department.
• Collaborate with the Security Office to manage lost and found items.
• Assist in conducting inventories of linen, supplies, and equipment as directed by the Executive Housekeeper.
• Participate in ordering supplies to maintain adequate inventory levels.
• Perform daily checks of vacant rooms, public spaces, and storage areas.
• Maintain departmental key control for security purposes.
• Ensure deep cleaning programs are executed according to schedule.
• Address and resolve any guest or housekeeping-related issues promptly.

Skills

Attention to detail

Communication skills

Independent work

Leadership

Guest room inspection

Tools

Housekeeping software

Microsoft Office

Job description

Stonebridge Hospitality Management in Lewes, Delaware, seeks a Room Inspector to uphold hotel cleanliness and guest satisfaction by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions.

The role supports housekeeping through inventory oversight, feedback monitoring, and ensuring compliance with deep-cleaning schedules, with a focus on timely issue resolution and professional communication with staff and guests.