Guestroom Care Specialist

Highgate; Racimo (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) Retirement Plan with employer 

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Paid jury duty leave

Job summary

Highgate Hotels in Ontario, CA is seeking a Room Attendant to maintain clean guestrooms and deliver courteous, efficient service to guests. The role involves assisting in housekeeping operations, stocking supplies, and ensuring guest rooms meet Highgate’s standards.

Applicants should have a High School diploma or equivalent, be able to lift up to 50 pounds, stand for the shift, and communicate effectively with guests and team members. A benefits package is included.

Qualifications

• HS diploma or equivalent, preferred experience in hotel or related field.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently to lift/carry/push/pull objects.
• Ability to stand during entire shift.
• Effective verbal and written communication with guests and employees.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties: guest supplies, cleaning supplies, linen for cart setup.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep hallways, public areas and closets clean and vacuumed.
• Restock housekeeping cleaning cart for next day.
• Replenish chemical bottles.
• Report missing items to Housekeeping Supervisor/Manager.
• Report maintenance repairs to Housekeeping Supervisor/Manager.
• Handle Lost and Found items per standards.
• Ensure overall guest satisfaction.

Skills

Cleaning

Lifting

Customer Service

Communication

Education

High School diploma

Job description

Highgate Hotels in Ontario, CA is seeking a Room Attendant to maintain clean guestrooms and deliver courteous, efficient service to guests. The role involves assisting in housekeeping operations, stocking supplies, and ensuring guest rooms meet Highgate’s standards.

Applicants should have a High School diploma or equivalent, be able to lift up to 50 pounds, stand for the shift, and communicate effectively with guests and team members. A benefits package is included.