Guestroom Attendant – Sparkling Clean, Welcoming Stays

Embassy Suites Houston Downtown; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

The Embassy Suites Houston Downtown is seeking a Housekeeper/Room Attendant to maintain the cleanliness of guest rooms and public areas. The role emphasizes attention to detail, efficient service, and adherence to the hotel’s hygiene standards to ensure a welcoming environment for guests.

Responsibilities include cleaning rooms, sanitizing bathrooms, replenishing supplies, reporting issues, and following safety procedures to uphold brand standards and guest satisfaction.

Qualifications

• Less than a high school diploma; previous housekeeping or cleaning experience preferred in a similar environment.

Responsibilities

• Clean and service guest rooms, including making beds, dusting, vacuuming, and replenishing amenities.
• Sanitize bathrooms and restock towels, toiletries, and other supplies.
• Report maintenance issues or room damage to the appropriate department.
• Ensure all assigned rooms meet cleanliness and presentation standards.
• Respond promptly to guest requests and provide excellent customer service.
• Maintain housekeeping carts and storage areas in a clean and organized manner.
• Follow safety and sanitation policies and procedures.
• Use only approved cleaning chemicals for designated surfaces.
• Update status of rooms as necessary.
• Log and securely store lost and found items according to brand and company requirements.

Education

Less than high school diploma

Job description

The Embassy Suites Houston Downtown is seeking a Housekeeper/Room Attendant to maintain the cleanliness of guest rooms and public areas. The role emphasizes attention to detail, efficient service, and adherence to the hotel’s hygiene standards to ensure a welcoming environment for guests.

Responsibilities include cleaning rooms, sanitizing bathrooms, replenishing supplies, reporting issues, and following safety procedures to uphold brand standards and guest satisfaction.