Guest Room Attendant – Create Sparkling Stays

Hyatt Hotels Corporation; New York (NY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Complimentary & Discounted Nights

Free parking

Headspace wellbeing program

Retail discounts

Job summary

Hotel Saint Augustine, part of the Hyatt family, seeks an enthusiastic Housekeeping Room Attendant to join our team in Houston. You will maintain cleanliness of guest rooms, public areas, and back-of-house spaces while upholding health and safety standards.

Ideal candidates will have strong communication skills, a willingness to learn, and the flexibility to work varying shifts. We offer comprehensive benefits and opportunities within a growing hotel family.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• One (1) year of related experience in the hospitality or service industry preferred.
• Strong verbal communication skills to interact effectively with guests and team members.
• Must be able to perform the essential physical functions of the position, with or without reasonable accommodation (e.g., lifting moderate items, standing, walking, bending, and reaching as required).
• Flexible availability, including AM/PM shifts, weekends, and holidays

Responsibilities

• Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily.
• Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe.
• Maintain the storage rooms with at least one (1) par clean at all times.
• Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals.
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Assist in implementation of special projects.
• Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns.
• Maintain a positive relationship with employees and guests.
• Maintain constant communication between all departments (i.e. room status).
• Promote and encourage guest name recognition at all times.
• Possess knowledge of all guest services and amenities.
• Ensure all calls are answered in a courteous, professional and efficient manner.
• Maintain a high level of cleanliness and safety in the work area.
• Maintain an increased awareness of safety issues throughout the property.
• Keep abreast of safety and OSHA requirements.
• Be familiar with all safety and emergency procedures.
• Attend all relevant meetings.
• Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions.

Skills

Strong verbal communication

Hospitality experience

Flexibility

Shift availability

Education

1 year hospitality experience

Job description

Hotel Saint Augustine, part of the Hyatt family, seeks an enthusiastic Housekeeping Room Attendant to join our team in Houston. You will maintain cleanliness of guest rooms, public areas, and back-of-house spaces while upholding health and safety standards.

Ideal candidates will have strong communication skills, a willingness to learn, and the flexibility to work varying shifts. We offer comprehensive benefits and opportunities within a growing hotel family.