Guestroom Attendant

Four Seasons; Seattle (WA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401K retirement

Employee meals

Uniform care

Job summary

Four Seasons Hotel Seattle is seeking a Guestroom Attendant who shares our passion for excellence and delivering exceptional guest experiences. You will be responsible for cleaning guestrooms and private residences, ensuring all standards are met and deficiencies corrected before occupancy.

Reporting to the Assistant Housekeeping Manager, this full-time position requires U.S. work authorization and offers benefits including health insurance, paid time off, retirement plans, and staff meals.

Qualifications

• Ability to read, write and speak English.
• Previous housekeeping experience preferred, but not required.

Responsibilities

• Maintains cleanliness of all guest rooms and private residences.
• Monitors guestroom equipment and ensures items are in working order.
• Completes assigned number of rooms to clean during a shift.
• Replenishes guest amenities and supplies as needed.
• Inspects rooms and releases them with adherence to standards.

Skills

English proficiency

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location

Sleek urban retreat in the Pacific Northwest. Surrounded by snow-capped mountain peaks, deep-blue waters and swaths of evergreen forests, Seattle is as wild as it is trendy. Our Hotel puts you in the heart of the city's downtown, with the Seattle Art Museum on one side, iconic Pike Place Market on another and the waters of Elliott Bay gleaming to the west. Wake to a fresh cup of coffee delivered straight to your room, then head out to explore eclectic neighbourhoods and craft breweries, or spend the day hiking up nearby Mount Rainier or kayaking on Lake Union. Come nightfall, meet us at Goldfinch Tavern, an Ethan Stowell Restaurant, and let our chefs show you all the best local flavours of your new favourite city.

Guestroom Attendant - Full time

Four Seasons Hotel Seattle is looking for a Guestroom Attendant who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. Our Guestroom Attendants are responsible for the cleanliness of guestrooms (including fixtures and equipment) or private residences, ensuring all standards have been met and any deficiencies corrected (if needed) before guest occupancy. This position reports to the Assistant Housekeeping Manager and Director of Housekeeping. U.S. work authorization is required for this position.

Key Elements of the Job

• Maintains cleanliness of all guest room and/or private residences - vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free
• Monitors guestroom equipment to ensure all items are in working order
• Completes assigned number of rooms to clean during a shift
• Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel's Perfect Room Program (PRP).
• Removes and replaces dirty towels and sheets with clean product from the linen storage closets.
• Sanitizes all areas of the guestroom (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure
• Makes bed
• Removes room service trays, dishes and carts to service landings
• Stocks guestroom linen in the appropriate storage areas on guest floors
• Retrieves and delivers guest requests as needed
• Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc...) in each room
• Refills coffee/tea supplies, its accompaniments, and mini-bar items
• Places rooms in turndown status as assigned
• Inspects and releases own rooms, ensuring adherence to all standards

Preferred Qualifications and Skills

• Ability to read, write and speak English
• Previous Housekeeping experience preferred, but not required

Benefits Include

• Compensation: $27.01 hour
• 13 Days Paid Time Off + 10 Paid Holidays/year
• Medical, Dental, & Vision Insurance
• 401K Retirement Savings Plan, plus Employer Match Program
• Complimentary Room Nights and Discounted Rates
• Complimentary Meals in our Employee Cafeteria
• Complimentary Uniform Care & Dry Cleaning
• Employee Assistance Program
• Investment in your Wellbeing
• Paid Parental Leave & Short-Term Disability
• Life Insurance
• Bereavement & Jury Duty Pay
• FMLA & WA State Leave
• Personal, Medical, & Military Leave options
• Tuition reimbursement
• Training Programs; Growth & Development Opportunities

Learn more about our property and what it is like to work at Four Seasons by visiting: http://www.fourseasons.com/seattle

Seattle Hospitality Careers | Four Seasons Hotel Seattle

Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal