Guestroom Attendant

Four Seasons Hotels Limited; Santa Fe (NM); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Free stays

Discounted stays

Global growth opportunities

F&B and spa discounts

Free employee meals

Complimentary parking

Training & development

401(k) plan

PTO & sick leave

Medical benefits & parental leave

Competitive pay $19.06 hourly

Job summary

Four Seasons Resort Rancho Encantado Santa Fe is seeking a Regular Full-Time Guestroom Attendant to clean rooms with an emphasis on hospitality and guest comfort. You will greet guests warmly, maintain spotless rooms, and support a high-end experience.

The role requires a genuine, compassionate approach, reliability, and the ability to work evenings, weekends, and holidays while upholding luxury standards and contributing to a collaborative team environment.

Qualifications

• A genuine, caring, and compassionate professional with a strong passion for hospitality.
• Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience.
• A collaborative team player who actively supports and encourages colleagues to achieve shared success.

Responsibilities

• Use your genuine personality to make a positive impression on guests while cleaning rooms.
• Solve problems confidently, delivering high hospitality and accommodating special requests.
• Uphold Four Seasons quality standards and a spotless room.
• Adapt quickly, multitask, and assist with guest requests and operational needs.
• Answer guest calls and direct them when no Communications Operator is available.

Skills

Genuine care

Integrity & accountability

Team player

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.

Regular Full-Time Guestroom Attendant

“AtFour Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us,orlive withus,our purpose is to create impressions that willresonatefor a lifetime.Life is richer when we truly connect with the people and the world around us.”

Join our teamin the Land of Enchantment!

Are you ready to take the next big step in your hospitality career? Four Seasons Resort RanchoEncantadoSanta Fe isseeking ahardworking and drivenindividualfor ourRooms team-a person whoinfuses enthusiasm into everything they doandshares our passion for service excellence!

What are we looking for?

• A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
• Demonstrates integrity and accountability in allactions andexhibitsconfidence when making decisions to deliver a luxury-level experience
• A collaborative team player who actively supports and encourages colleagues to achieve shared success

What would you bring to the table?

• 1+ years of service industry experience and Housekeeping, preferably in a luxury hospitality environment
• Passion for cleanliness and organization
• Flexible schedule- availability to work evenings, weekends, and holidays
• Ability to stand for the entire shift
• Ability to go up and down stairs
• Ability to lift/pull up to 30 lbs.

What would your job responsibilities be?

• Use your genuine and authentic personality to make a positive impression on guests while cleaning rooms
• Approach every guest and employee interaction as a confident problem solver, delivering the highest level of hospitality and accommodating special requests whenever possible
• Uphold meticulous attention to detail and Four Seasons quality standards, understanding the impact a spotless room has on the guest experience
• Adapt quickly to changes and multitask effectively, assisting with guest requests and operational needs
• Answer guest calls and direct them appropriately in the absence of a Communications Operator

What will it be like working for us?

Four Seasons is the world’s leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand.

We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work—just ask!

What about thebenefits?

• Free and discountedstays atover 135Four Seasonslocations worldwide
• Global growth opportunities
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensivetraining &development
• 401(k) Retirement Plan
• PTO + sickleavepay
• Medical benefits, including parental leave
• Competitive pay:$19.06hourly

\"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location.\"

Four Seasons is an Equal Opportunity, Affidaviate Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized

Four Seasons is an Equal Opportunity, Affidaviate Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal