Guest Valet & Vehicle Concierge

DeKalb Health; Battle Creek (MI); On-site; USD 8,300 - 12,000; Part time

Job summary

FireKeepers Casino Hotel in Battle Creek, MI is seeking a part-time Valet Attendant. The role involves safe vehicle transport on property and guest service, with a starting pay of $7.28 per hour plus tips and opportunities for annual increases.

The position requires English proficiency, a valid driver's license, and the ability to stand and walk for extended periods. Grow with a team that emphasizes service excellence and a strong attendance record.

Qualifications

• Proficiency in both written and verbal English communication is required.
• Must possess a valid state issued driver’s license, as well as a good driving record.
• Physical endurance and stamina, as well as effective communication skills.
• Must be at least 18 years of age.

Responsibilities

• Assist guests promptly and courteously in Valet check-in and check-out.
• Urgency is highly preferred for all pick-ups from the designated Transportation Valet lots, in accordance with established safety guidelines.
• Parks vehicles in designated areas of the property, then accurately records the location of the vehicle onto a Valet receipt, which is attached to the appropriate keys and stored in the Valet office until the guest is ready to leave the property.
• Effectively communicates with the Dual-Rate Valet Supervisors, Valet Supervisors and the Valet Manager.
• Promptly clears valet drop-off area of cars to be parked.
• Ensures a maximum level of guest service and satisfaction is achieved and maintained.
• Held accountable for the accuracy and thoroughness of departmental records and reports.
• Maintains a working knowledge of company facilities, as well as special events on property, in order to advise guests and Team Members.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.

Skills

English proficiency

Education

High School Diploma or GED

Valid driver’s license

Job description

FireKeepers Casino Hotel in Battle Creek, MI is seeking a part-time Valet Attendant. The role involves safe vehicle transport on property and guest service, with a starting pay of $7.28 per hour plus tips and opportunities for annual increases.

The position requires English proficiency, a valid driver's license, and the ability to stand and walk for extended periods. Grow with a team that emphasizes service excellence and a strong attendance record.