Guest Services Worker (Ice Arena)

provo; Provo (UT); On-site; USD 14,000 - 18,000; Part time

Benefits offered by this job

Free admission

Library card

Vendor discounts

Job summary

Provo City is seeking a Guest Services Worker (Ice Arena) for the Peaks Ice Arena in Provo, UT. You will handle admissions, concessions, and skate rental with a focus on friendly guest service and teamwork.

This is a seasonal, part-time role appropriate for individuals 16+ with flexible weekend/evening availability. Expect shifts primarily evenings and weekends, with up to 15 hours per week during the season from September 2026 through mid-April 2027.

Responsibilities

• Perform general duties in admissions, concessions, and skate rental at the Peaks Ice Arena.
• Assist other teams members as needed.
• Perform other related duties as required.

Job description

Position Title:

Guest Services Worker (Ice Arena)

These are guest services staff positions needed on a part-time seasonal basis at the Provo Peaks Ice Arena.

Job Details

What is the compensation?

$10.00 - $13.00 per hour (depending upon skill level and experience) Payment will be by direct deposit.

Seasonal Provo City employees are eligible to contribute to individual retirement savings plans through the City (401k, 457, Roth IRA, and/or Traditional IRA) and receive these great benefits:

• free admission to the Peaks Ice Arena Public Skating
• a free Provo City Library Card
• discounts from various local and national vendors

What will I do?

• Perform general duties in admissions, concessions, and skate rental at the Peaks Ice Arena.
• Assist other teams members as needed.
• Perform other related duties as required.

What do I need to apply?

• Any training and/or experience which would demonstrate an ability to perform the duties of the position.
• Be 16 years of age at time of appointment.
• Valid, lawful driver license may be required at time of appointment.

What are the hours and duration?

These are seasonal positions needed from September 2026 - Mid April 2027. Work hours are up to 40 hours per week, between 6 a.m. and 1 a.m., Monday through Saturday. ( The majority of shifts are scheduled 6 p.m. to 10 p.m. Monday through Thursday, 6 p.m. to 1 a.m. Fridays, and 9 a.m. to 10 p.m. Saturdays .) Actual schedule will be set by the supervisor based on department need. Employee will also be expected to fill in for other staff as needed.

What are the physical and environmental factors?

This work requires walking, sitting, bending, reaching, lifting up to 30 pounds, and sitting for extended periods at a computer terminal.

Selection process

This is an open file posting . Applications will be reviewed in the order they are submitted for any positions available at that time. They will remain on file for a minimum of 60 days. Applicants must meet the minimum qualifications listed above to be eligible for consideration.

If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.

Why Provo City?

By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more!

Provo City is an Equal Employment Opportunity employer.

Full Time/Part Time:

Part time

Position Type:

Seasonal (Fixed Term) (Seasonal)

Scheduled Hours:

15