Arts Center Front of House Supervisor

Provo-City-Corporation-4; Provo (UT); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Free library card

Discou nt on memberships

Job summary

Provo City is seeking a part-time Front of House Supervisor for the Covey Center for the Arts to supervise the box office and assist customers. The role requires guiding box office operations during evenings and weekends and ensuring great guest service.

This position offers a 20-hour weekly schedule, potential for growth, and perks such as library access, recreation center discounts, and retirement plan options. Join a city-supported arts venue in Provo.

Qualifications

• High School Diploma or GED required.
• 2 years box office or performing arts-related experience.
• 6 months of supervisory experience required.
• Ticketing software experience highly desirable.

Responsibilities

• Supervise daily box office operations during evenings and weekends.
• Facilitate ticket sales.
• Supervise box office staff.
• Liaise between clients, guests and Covey Center staff.
• Provide excellent customer service to all guests.
• Assist with deposits, audits, scheduling, and training staff.
• Perform light custodial tasks as needed.
• Help in other areas of the building as needed.

Skills

Customer service

Supervisory experience

Box office

Ticketing software

Education

High School Diploma or GED

Tools

Ticketing software

Job description

Position Title:Arts Center Front of House SupervisorJob Posting Closing Date:09/23Provo City is seeking a part-time Front of House Supervisor for the Covey Center for the Arts to supervise the box office and assist customers of the Covey Center. Qualified, civic-minded individuals interested in supporting the arts programs provided to Provo City residents are encouraged to apply.Job DetailsWhat is the compensation?Pay Rate: $16.00 - $18.00 per hour (depending on experience).Part-time Provo City employees are eligible to contribute to individual retirement savings plans through the City (401k, 457, Roth IRA, and/or Traditional IRA) and receive the following great benefits: a) free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park; b) a free Provo City Library Card; c) a 25% discount on Provo Recreation Center memberships (direct family only); and d) discounts from various local and national vendors.What will I do?Supervise the daily operations of the box office during evening and weekend performances.Facilitate ticket sales.Supervise box office employees.Act as a liaison between clients, guests, and Covey Center staff.Provide excellent customer service to all guests.Assist with deposits, audits, scheduling, and training staff.Perform light custodial tasks as needed.Help in other areas of the building as needed.Perform other related duties as required.What requirements do I need to apply?High School Diploma or equivalent (GED).2 years of box office or performing arts-related experience.6 months of experience working in a supervisory role.Must comply with Provo City and Covey Center policies, procedures, and dress and grooming standards.Ticketing software experience is highly desirable.What are the schedule and hours?Work schedule is determined by performance schedule and will occur Monday through Friday between 5:00 p.m. and 11:00 p.m. and/or Saturday between 8:00 a.m. and 11:00 p.m. Long shifts may be required. Hours per week is also based on performance schedule but will not exceed an annual average of over 20. Ability and willingness to work weekdays, evenings, weekends, and occasional holidays is required.What are the physical and environmental factors?Work is indoors. Requires evening and weekend hours with some daytime work. May include exposure to high-stress situations or environments, including, handling emergency situations, meeting strict deadlines, contact with individuals in confrontational or uncomfortable circumstances, and other stressful conditions related to the workplace.What is the selection process?Applications will be reviewed in the order they are submitted, with the first screening being held on September 24, 2026. Applicants must meet the minimum qualifications listed above to be eligible for consideration.If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months.Why Provo City?By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life.Provo City is an Equal Employment Opportunity employer.Full Time/Part Time:Part timePosition Type:RegularScheduled Hours:20