Guest Services Valet & Luggage Concierge

Jobtailor; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Jobtailor in Austin, TX is seeking a guest services associate to deliver exceptional hospitality to guests in a friendly and efficient manner.

You will handle guest vehicle parking and retrieval, assist with luggage, and provide directions, taxis, reservations and other inquiries with professionalism.

This role requires a high school diploma or GED, a valid driver’s license, and strong English reading and writing skills. Candidates should demonstrate attentiveness and courtesy.

Qualifications

• High school diploma or GED
• Must hold a valid driver’s license for the state you are applying to work
• One (1) month related experience and/or training; OR equivalent combination of education and experience
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English language
• Ability to effectively present information in one-on-one and small group situations

Responsibilities

• Provide exceptional hospitality services to guests in an attentive, friendly and efficient manner
• Parking and retrieving guest vehicles in a prompt yet safe manner
• Assisting guests with luggage
• Providing directions, taxis, reservations and other inquiries
• Explaining parking rates and retrieval procedures to guests

Skills

Exceptional hospitality

Customer service knowledge

Effective communication

Reading English

Writing English

Luggage handling

Valid driver’s license

Parking procedures

Education

High School Diploma or GED

Job description

Jobtailor in Austin, TX is seeking a guest services associate to deliver exceptional hospitality to guests in a friendly and efficient manner.

You will handle guest vehicle parking and retrieval, assist with luggage, and provide directions, taxis, reservations and other inquiries with professionalism.

This role requires a high school diploma or GED, a valid driver’s license, and strong English reading and writing skills. Candidates should demonstrate attentiveness and courtesy.