Guest Services & Ticketing Specialist (Part-Time)

University of Texas at Austin; Austin (TX); On-site; USD 20,000 - 29,000; Part time

Job summary

The University of Texas at Austin Lady Bird Johnson Wildflower Center is seeking two Guest Services Associates to deliver high-quality guest service in a welcoming, professional manner.

This part-time role (up to 19 hours per week) supports admissions, information, and membership activities at the Johnson Wildflower Center, with an end date of 8/31/27 and potential for future employment depending on funding.

Qualifications

• High school diploma or GED required.
• Two years of cash register or POS experience.
• Two years of customer service experience.
• Proficient in Microsoft Office.
• Experience multitasking in a high-traffic area.
• Excellent communication and customer service skills.
• Knowledge of computer systems and ability to learn new software.
• Ability to work independently and as part of a team.
• Reliable transportation.
• Ability to work weekends, evenings, and holidays during peak seasons.

Responsibilities

• Greet guests in a professional, friendly manner.
• Sell general admission tickets and explain pricing and discounts.
• Provide information about exhibits, classes, programs and events.
• Process payments for programs, classes, school groups, tours, and events via website, in person, or by phone.
• Promote Wildflower Center membership and complete membership forms in Altru.
• Maintain Altru constituent records and ensure data accuracy.
• Keep the workspace organized and clean.
• Support program operations and maintain booth area and first aid kit.
• Perform other duties as assigned.

Skills

Cash register experience

Customer service

Microsoft Office

Multitasking

Communication

Computer literacy

Team player

Reliable transportation

Evenings/weekends availability

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Altru

Job description

The University of Texas at Austin Lady Bird Johnson Wildflower Center is seeking two Guest Services Associates to deliver high-quality guest service in a welcoming, professional manner.

This part-time role (up to 19 hours per week) supports admissions, information, and membership activities at the Johnson Wildflower Center, with an end date of 8/31/27 and potential for future employment depending on funding.