Guest Services / Ticket Desk

Northland Constructors of Duluth, Inc.; Wisconsin; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Discount on rentals

Discount on Snack Bar food / drinks

Discount in the Pro Shop on select...

Job summary

Mt. La Crosse in La Crosse, WI seeks friendly staff for the ticket desk to greet guests and guide them through purchases of tickets and rentals. The position requires strong communication and a team-oriented mindset, with flexibility for day, evening, and weekend shifts during the ski season.

Seasonal, with varied hours from 5 to 8 per shift, and opportunities to support a fast-paced operation. Candidates must be at least 16 and able to stand for extended periods, with an emphasis on customer

Qualifications

• Must be at least 16 years old.
• Excellent communication skills to interact with guests to handle their inquiries.
• Physically fit to perform the job functions including the ability to lift, sit, and stand for long periods.
• Able to work independently and function as part of a team in a fast-paced, high-volume environment.
• Employment is contingent upon the successful completion of a background check.

Responsibilities

• Answer questions, process ticket and rental sales, and ensure each guest enjoys a smooth, welcoming experience at the ticket desk.
• Offer flexible shifts during the day, evening, and weekends (typical 5–8 hours).
• Contribute to a positive guest experience and efficient service at the front of house.

Skills

Communication skills

Physical fitness

Teamwork

Independent worker

Background check required

Job description

Position Description

COMPANY OVERVIEW

Mt. La Crosse welcomed its first skiers in the 1959-1960 season and has been a winter, family fun favorite in La Crosse ever since! Located on the south end of La Crosse, about ten miles from the downtown area, Mt. La Crosse provides breathtaking views of the river valley and bluffs to skiers and snowboarders of all levels. With a full-service rental and repair shop, private and group lessons, retail store, concessions and award-winning bar, Mt. La Crosse has many seasonal, full and part-time positions to fill. We are seeking teammates with energetic, positive and can-do attitudes to join our tight-knit team. These seasonal positions typically run November to mid-March and require some nights, weekends and holidays.

POSITION SUMMARY

The ticket desk is the first point of contact for most customers and the hub of the area. Our ticket staff play a key role in creating a positive first impression by answering questions, processing ticket and rental sales, and ensuring each guest enjoys a smooth, welcoming experience. Flexible shifts are available during the day, evening, and weekends, typically ranging from 5 to 8 hours.

BENEFITS

• Discount on rentals
• Discount on Snack Bar food / drinks while working
• Discount in the Pro Shop on select items

Position Requirements

• Must be at least 16 years old
• Excellent communication skills to interact with guests to handle their inquiries
• Physically fit to perform the job functions including the ability to lift, sit, and stand for long periods
• Able to work independently and function as part of a team in a fast-paced, high-volume environment
• Employment is contingent upon the successful completion of a background check

Equal Opportunity Employer

Accessibility: If you need an accommodation during the application process, you may call our Application Accommodation Line at Phone: [phone]

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