Guest Services Supervisor - Free Cruise After Season

Alaskajobs; Alaska; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER FIRST SEAS

Reward for Referral Program

Experience – Of a lifetime

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

HAP Alaska Yukon is seeking a Guest Services Supervisor to lead a team of tour desk associates in Alaska. You will ensure guests receive outstanding service, apply knowledge of company products, optional tours, local information, policies, and procedures to assist guests and employees, and support the location's goals.

You will foster a culture of hospitality, safety, and teamwork, coordinate front-desk activities, train staff, and drive continuous improvement in guest experiences in a dynamic

Responsibilities

• Lead a Guest Services team to deliver exceptional guest experiences.
• Apply knowledge of company products, optional tours, local information, policies and procedures to assist guests and employees.
• Support the overall goals of the location and ensure smooth front-desk operations.

Job description

HAP Alaska Yukon is seeking a Guest Services Supervisor to lead a team of tour desk associates in Alaska. You will ensure guests receive outstanding service, apply knowledge of company products, optional tours, local information, policies, and procedures to assist guests and employees, and support the location's goals.

You will foster a culture of hospitality, safety, and teamwork, coordinate front-desk activities, train staff, and drive continuous improvement in guest experiences in a dynamic